Health Services Coordinator
Health Services Coordinator
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Job Description
Qualifications:
- A post-secondary education in Business Administration Human Resources or Health Administration is required.
- Proficiency with payroll-related calculations and auditing is required.
- Bilingualism in English and French is a strong asset.
- At least one year of administrative experience in one of the following disciplines is required: Benefits Human Resources Medical/Social Services Insurance or Workers Compensation systems.
- Advanced proficiency in Microsoft Office suite is required.
- Strong communication and internal customer service skills.
- Strong organizational skills.
We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at if you would benefit from an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds abilities and points of view. To be a leader in our industry Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
Location:Remote within Canada
Basic Purpose of Position:
Perform all administrative work and support for claims for medical leaves and accommodations (occupational and non-occupational). Transition files to and from case managers by initiating claims and return to work (modified and full) processes for employees and departments. This position requires excellent attention to detail while also being sensitive to those clients faced with challenging health concerns.
Key Activities:
- Collaborating with and supporting the Case Management team initiating and maintaining claims process preparing documents contacting department employees Insurers (Canada Life and Workers Compensation Boards) as needed.
- Communicating with employees regarding processes benefit status pay and travel information.
- Transition files to Case Managers and Nurses for ongoing case management.
- Maintain communication with Occupational Health Nurses/Case Managers regarding claim statuses updating systems as needed.
- Coordinate forms such as employee leave notification forms to transition employees off and back on to payroll.
- Ensure proper compensation calculations are reported throughout the various leave stages.
- Obtain and process hours worked during modified duty and report to payroll WCB or insurer semi-monthly. This entails performing necessary calculations and auditing.
- Process and prepare inbound documentation for review by Case Management team members on electronic platform.
- Audit and maintain records and documents in accordance with legislation and company policy.
Required Experience:
IC
Employment Type
Full-Time
