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The Donor Relations Assistant is responsible for ensuring personalization accuracy and efficiency in the writing of special thank-you letters to selected donors. They are also entrusted with the donor awards program agency archives assisting the Donor Relations Marketing team and will collaborate closely with the Executive Assistant. The Donor Relations Assistant works closely with others to ensure accuracy efficiency and a high level of teamwork and cooperation.
The Donor Relations Assistant is directly responsible to the Director of Marketing.
This position is hourly non-exempt.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned.
1. Provides support and assistance in the handling of special thank you letters in collaboration with the Presidents office and Donor Relations Specialist as needed. Ensures that thank you letters for special file donors are handled in as timely a manner as possible.
2. Handles complaints/concerns from donors in a most appropriate manner.
3. Is cross trained with the Donor Relations Specialist.
4. Assists members of the Donor Relations department and the Presidents Office with reports minutes presentations correspondence and other clerical tasks.
5. Fills requests for auto tags decals bumper stickers nametags desk plates and other items.
6. Purchases or prepares and mails all awards credentials and related correspondence to donors Sheriffs or appropriate persons and maintains appropriate records for awards issued to donors.
7. Research and orders marketing materials in conjunction with the Director of Marketing.
8. Maintains records and updates donor master file for all awards.
9. Requests quotes and places orders for department supplies.
10. Identifies organizes and assures proper care and control of the agencys historical records (photographs publications and artifacts) including trademark and copyright registrations.
11. Develops and maintains notebooks on the various buildings/places at each program including information on who the building was named for groundbreaking ceremonies dedications renovations and any other pertinent information.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
To perform this job successfully an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge skills and/or abilities required.
1. Must be a student of good business and administrative procedures and can teach the need for good business and administrative practices.
2. Must have the ability to write clear concise and readable guidelines and policies.
3. Must have the ability to prioritize multiple projects plan and organize work and
follow through to completion.
4. Must have the ability to manage stress exercise sound judgment and pay particular attention to detail.
5. Must have the initiative to work independently to complete work assignments on time with minimal supervision.
6. Must have the ability to work with computers and other equipment as well as a variety of software including Microsoft Word and Excel.
7. Must have the ability to read and interpret documents such as operating instructional and procedural manuals.
8. Must have the ability to apply common sense understanding to conduct instructions furnished in written oral or diagram form.
9. Must have clerical math and typing skills sufficient to meet minimum standards of the Youth Ranches skills test.
10. Must demonstrate discretion in judgment and thoroughness in ensuring high quality of work.
11. Must have skill in working cooperatively with others.
12. Must have a valid Florida Driver License and be able to maintain a safe driving record consistent with agency policy.
13. Must demonstrate a positive attitude ask clarifying questions necessary for job success and exhibit enthusiasm for the Youth Ranches mission and values.
EDUCATION AND EXPERIENCE REQUIREMENTS
The person filling this position must have at least a high school diploma and at least five years of experience in a responsible administrative or business management position. An excellent working knowledge of Microsoft Word and Excel is required. Extensive experience working with Raisers Edge software is preferred.
PHYSICAL REQUIREMENTS
The physical requirements described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand walk sit talk hear and reach with hands and arms and use hands to finger handle or feel. The employee may occasionally lift and/or move objects weighing up to 25 pounds. Specific vision abilities required by this job include close distance color peripheral depth perception and the ability to focus.
JobType: Full-Time
Pay: $16.50 per hour
BENEFITS:
We have a very extensive and strict background screening process. We are an equal opportunity employer and a drug free workplace.
Required Experience:
Manager
Full-Time