Field Service Technical Representative (Ft. Wayne, IN)
Field Service Technical Representative (Ft. Wayne, IN)
Posted on :
27-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-08-2025
Job Description
Field Service Representative - (Laser) - Fort Wayne IN (Job ID: 1271)
Cincinnati Incorporatedhas been manufacturing machinery since the late 1890s. We pride ourselves on a hard days work and quality. Quality is not only seen in our products but also in our team members. CI employees have shaped the reputation and culture at CI with their uncompromising integrity focus and innovation. The icing on top of the cake: CI offers a competitive and comprehensive benefits package.Are you ready for your career at CI
Position Summary and Purpose:Our Field Service Representatives enjoy working hands-on with electrical mechanical hydraulic and pneumatic systems that comprise our metal fabrication machines. Our field service positions are home based but require an individual who is accustomed toat least 75% travel.Representatives will provide customer and product service via preventative and corrective maintenance installations and upgrades in accordance with policies principles and procedures established by Cincinnati Incorporated.We offer our Field Service Representativesa company vehicle paid training and after the first year eligibility for our field service incentive program!
Duties and Responsibilities:
ESSENTIAL:
- Prioritize schedule and complete machine service for customers including but not limited to installation and warranty
- Prepare and submit documentation for efficient invoicing
- Maintain company property for safe operation and maximum life
VALUED BUT NOT ESSENTIAL:
- Efficiently manage business expenses to maximize profitability
- Work effectively using the service scheduling software tools and/or service manager to service assigned customer base as well as other Cincinnati customers
- Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator
Education and Experience:
REQUIRED:
- Three or more years related industrial maintenance experience including troubleshooting
- Two or more years troubleshooting experience with programmable logic circuits (PLCs)
VALUED BUT NOT REQUIRED:
- Associates or technical degree preferred
Knowledge Skills Abilities Characteristics etc.
REQUIRED:
- Ability to work independently with little supervision
- Able to travel overnight at least 75% at times with little prior notice
- Strong diagnostics and technical aptitude including knowledge of AC & DC electrical mechanical and hydraulics
- Superb customer service skills with strong communication skills
- Commitment to company Core Values
VALUED BUT NOT REQUIRED:
- Strong PC and organizational skills
- Adopt and promote lean practices in all activities considering the elimination of wasteful resources for any goal other than the creation of value for the end customer
Physical Demands and Work Environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical demands: This position is very active and requires frequent standing bending kneeling stooping crouching crawling and climbing of ladders. Must be able to use hands to finger handle or feel objects tools or controls; must be able to lift a minimum of 75 lbs. frequently.
Specific vision abilities required include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Work environment:The noise level in the work environment is occasionally loud.
EEO including Vets/Disabled
**This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen U.S. National or recent lawful permanent resident to apply.
Some more amazing benefits offered by Cincinnati Incorporated:
Paid Vacations
Paid Holiday and Personal Days
Medical Insurance (including HSA)
Dental Insurance
Vision Insurance
Accident Insurance
Life Insurance: AD&D
Disability Insurance
Generous 401K Employer Match
Flexible Spending Account
Tuition Reimbursement
Employee Assistance Program
Parental Leave
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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