Account Coordinator, Orange County
Account Coordinator, Orange County
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$ 70000 - 75000
1 Vacancy
Job Description
Where Trust Leads Bold Ideas Grow and Community Thrives
Paulas Choice a global skincare leader founded in 1995 empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions decisions and impact:
- Build Trust:We set the standard for skincare transparency and shared knowledge.
- Be Bold:We lead through innovation and by challenging the status quo.
- Act with Kindness:We operate with respect and carefor our customers colleagues and the planet.
- Create Community:We believe in the power of connectionwhether educating customers supporting each other or giving back we grow stronger together.
Our team spans North America Australia/New Zealand Europe and the broader APAC region collaborating globally to drive innovation. We offer space to thrivepersonally professionally and through our comprehensive benefits package designed to support your well-being at every stage:
- Generous paid time off including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships product discounts and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location for roles that are hybrid or fully onsite were in the heart of Seattles beautiful International District
- Did we mention were a dog-friendly office
Our culture encourages continuous learning and is fueled by connection curiosity and cross-functional collaboration. Whether onsite remote or hybrid we stay connected through shared initiatives that bring our teams together. If youre inspired by transparency driven to make an impact and eager to help foster communitywed love to have you join us.
How youll have an impact at Paulas Choice:
The Account Coordinator (AC) is a retail focused individual who partners with their leader to drive sales revenue in a multi-door territory. This role is responsible for building strong retailer relationships training and coaching in-store associates modeling successful side-by side selling in stores planning and executing in-store events maintaining and upholding merchandising standards plus leading promotional activities and product launch initiatives to reach sales targets at Sephora.
As an Account Coordinator (AC) a typical day might include a mix of the following:
Strategy/Administrative
- In partnership with leader develop territory strategy to reach Sephora sales target and provide growth YOY assuring focus on elevating the brand awareness to reach maximum ROI.
- Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership.
- Plan schedule and execute territory call cycle for maximum business growth.
- Track sales and training performance communicate opportunities to leader.
- Participate in Bi-Weekly and Monthly B&M meetings and communicate any business opportunities within territory.
- Maintain organization to ensure deadlines are being met including but not limited to calendars T&E budgets weekly sales recaps event recaps store visit recaps store visit schedules travel bookings and other administrative responsibilities.
HR/Communication
- Participate in regular touch bases with team to assure strong communication and partnership alignment.
- Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.
Training Support
- Participate in product training webinars in-person training courses and special education focused events to build expertise in the brand and category.
- Execute successful implementation of all sales and training support tools regarding new product launches and daily in-store visits to achieve 5-star service scores.
- In partnership with leader and Education team support the execution of elevated training opportunities.
Sales Support
- Plan and execute in-store events including elevated brand experience events and provide in-store partnership to achieve sales targets.
- Communicate all store level feedback in a timely manner.
- Execute on maintaining the highest level of standards to all merchandising guidelines and in-store activations
- Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth
- Manage any out of stock or visual merchandising needs with retail partners following all retailer brand guidelines.
The Details:
- Hours: Full-time role that will require flexibility to work some evenings weekends and some holidays
- Physical requirements: Ability to lift 40 pounds and stand up to 8 hours on your feet in stores
- Travel requirements: Up to 80 % travel territories can vary based on geographical areas and are subject to change based on business needs (*Transportation costs policy will be covered in the interview process)
- 20% Office/ Administrative Time: To include but not limited to: onboarding & ongoing training booking in-store visits & travel expense reports store visit and event recaps weekly communications etc.
- Orange County and Los Angeles area with proximity to high volume locations; reliable transportation required
What youll bring to the table:
- 2 years minimum of beauty industry experience or equivalently relevant qualified experience
- 1 years minimum of managing a multi-door multi-retailer territory
- 1 years minimum of retail sales and training experience in a Sephora environment
- Valid Passport and ability to travel within your region 80% of the time
- Knowledge of skincare cosmetics clinical techniques and procedures along with business terminology
- 1 years Sephora EDU portal OLR/ scheduling experience
- Ability to work a flexible schedule including weekends evenings and holidays; minimum of 3 Saturdays and some Sundays per month based on business needs
- Superior selling skills with proven ability to set and achieve sales goals
- Effective and engaging training skills that deliver consistent sales results
- Proven ability to build relationships drive sales and provide outstanding customer service
- Exceptional time management skills
- Ability to work both autonomously as well as with a team
- Ability to quickly learn new technology and effectively use that technology to meet the demands of the role
- Strong analytical skills
- Multi-lingual preferred
- Must have proof of insurance current and valid drivers license and reliable means of transportation
- Experience with Microsoft Office skills including PowerPoint Word Excel & Outlook
- Flexible and amenable to changes in a fast-paced high-growth environment. Must be able to multi-task while accommodating changing priorities
Approximate Salary Range Based on Experience and Location:
$70000 - $75000 USD/annually
#LI-NG1
Paulas Choice Skincare determines the pay for positions using local national and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidates region/town/cost of living.
For new hires we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience skills education geographic location and budget. This position is also eligible for participation in the company discretionary bonus plan.
Paulas Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race color gender identity religion sex age national origin disability veteran status sexual orientation genetic information or any other classification protected by Federal State or Local are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.
Please note:
At any time with or without notice Paulas Choice reserves the right to add/delete/change the positions requirements.
If you are an individual with a disability in need of assistance at any time during our recruitment process please contact us at . This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
We take your privacy seriously. For details please see our Privacy Notice.
Required Experience:
IC
Employment Type
Full Time
