Desktop Support

California Creative Solutions Inc.

Job Location:

Dallas - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities: Need Windows/Mac/iPad experience.

Walk-up queue ticket management.

Managing inventory of computer equipment and peripherals used at the Walk-Up Desk.

Windows and MacBook troubleshooting.

Troubleshoot reset and prepare iPads for redeployment.

Loaner equipment deployment.

Laptop and Desktop warranty calls.

Answer users IT questions.

Deliver friendly excellent customer service.

Assist with other related tasks where needed.

Mandatory Skills:

Proven hands-on experience in troubleshooting.

Windows 10/11 and Mac operating systems and Microsoft 365 ecosystem

iPad troubleshooting

Knowledge of asset management.

Responsibilities: Need Windows/Mac/iPad experience. Walk-up queue ticket management. Managing inventory of computer equipment and peripherals used at the Walk-Up Desk. Windows and MacBook troubleshooting. Troubleshoot reset and prepare iPads for redeployment. Loaner equipment deplo...