Job Title: SAP EWM Consultant
Location: Normal Illinois (Onsite)
Job Description:
- Lead the application maintenance services for SAP EWM ensuring high availability and performance.
- Manage a team of EWM support analysts providing guidance and mentorship.
- Collaborate with cross-functional teams to identify and resolve application issues.
- Develop and implement best practices for application support and maintenance.
- Monitor system performance and proactively address any potential issues.
- Coordinate with SAP functional and technical teams for enhancements and upgrades.
- Coordinate with offshore team in IST and CST times with optimal time utilization.
- Drive weekly meetings with customer on open incidents and backlog doing RCA for critical issues.
- Very good communication and stakeholder management.
- Help in repository creation of KT documents.
- Drive war room to reduce the backlogs and to achieve SLA.
- Conduct regular system audits and ensure compliance with company policies.
- Prepare and maintain documentation related to application processes and configurations.
- Facilitate user training and provide support to end-users.
- Candidate must be able to resolve complex tickets and Service requests enhancement in EWM modules. Not limited to but coverage of Inbound processes like deconsolidation and repacking RFUI Put away HU management Quality management Internal processes of stock movements PI Outbound processes for sales order STO deliveries TU integration Queue management lineside replenishments etc.
Qualifications:
- Bachelors degree in computer science Information Technology or a related field.
- Proven experience in SAP EWM application support and maintenance.
- Strong knowledge of warehouse management processes and best practices.
- Excellent leadership and team management skills.
- Ability to troubleshoot and resolve complex technical issues.
- Familiarity with SAP S/4HANA and integration with other SAP modules.
- Strong communication and interpersonal skills.
- Certification in SAP EWM or related areas is a plus