Senior Organizational Change Management Lead
Personnel Qualifications
- At least seven years of experience performing the functions associated with this labor category.
- Ability to understand and communicate technical concepts to others including business stakeholders.
- Ability to develop a fit-gap analysis of deficiencies with a mitigation strategy.
- Ability to use facts and data with storytelling to develop key Enterprise and Operational messages.
- Strong interpersonal and communication skills (verbal written and via presentations) with a strong ability to convey strategy and action plans in a clear and concise manner face to face or virtual.
- Experience working under deadlines and with multiple project workstreams.
- Strategic analysis and planning experience.
- Knowledge of how organizational design organizational culture or business process improvement supports organizational mission.
- Knowledge of change management principles and best practices.
- Experience with software development lifecycles (SDLCs) including DevOps Agile Lean Iterative or Waterfall.
- Software implementation experience.
- Data analytics and visualization experience.
- Experience conducting a learning needs analysis developing a learning plan and applying the knowledge to establish learning material.
- Proactively seeks solutions to problems.
- Able to exercise good judgment by making timely and effective well-informed decisions.
- Experience working under deadlines and with multiple project workstreams.
- Ability to understand the big picture and the interrelationships including the impact of changes in one area on another area.
- Able to effectively lead and thrive in ambiguity while developing/maintaining an organizational vision.
Capabilities
Responsibilities may include the following:
- Establishes a structured OCM methodology to maximize adoption.
- Leads organizational change management activities.
- Identifies and mitigates adoption risks and issues.
- Develops a communication strategy.
- Develops an enablement strategy.
- Drives the execution of marketing and messaging initiatives.
- Plans develops and delivers comprehensive learning programs and tracks enablement execution.
- Ensures the entire organization knows how to use the platform to achieve the best employee experience.
- Serves as a liaison to stakeholders to promote program awareness and generate overall support for program activities and achievement of program objectives.
- Identify and assess risks issues and opportunities with impacts for stakeholders and work with leadership to mitigate issues/risks.