Senior Manager, Creative Operations
Senior Manager, Creative Operations
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1 Vacancy
Job Description
The Cricut Creative Department is a multi-faceted team of dreamers and doers who bring the Cricut brand to life through exceptional creative content. This in-house team turns business strategy into visual reality with best-in-class forward-thinking solutions that consider the full scope of consumer touchpoints. The team is comprised of four key areas: Design Copy Project Design and Operations. Together their work helps people lead creative lives.
The Creative Departments Operations Team is a highly-collaborative group of project managers who shepherd creative requests from inception to launch and beyond. This team ensures Marketing requests are considered fully integrated across all consumer touchpoints with all relevant information ready to be briefed to the respective Creative teams. They own all processes and workflows and are accountable for scoping work building timelines facilitating meetings and more all in support of enabling the Creative team to produce their best work.
Were looking for a Senior Manager of Creative Operations to drive operational excellence across our Creative team. This is a pivotal leadership role responsible for ensuring our creative engine runs smoothly efficiently and at scale.
As the Senior Manager Creative Operations youll oversee the end-to-end workflow of all creative development across digital and in-store touchpoints globally including digital marketing retail displays packaging and more. Youll work closely with Marketing Global Product Management DTC Channel and International teams to ensure creative output is strategic timely and high quality and can scale globally.
This role is instrumental in bringing structure industry best practices and operational rigor to a fast-paced cross-functional creative environment.
Key Responsibilities:
Creative Operations & Workflow Management
- Own and continuously improve the end-to-end operational process for all creative work spanning global digital and in-store assets
- Drive alignment visibility and accountability across the lifecycle of creative projects: from intake and prioritization through delivery and deployment
- Build and maintain dashboards trackers and project management tools that enable transparency across teams and functions
Project & Production Oversight
- Lead production and project management functions for a wide variety of deliverables including product launches packaging retail signage digital campaigns and promotions
- Ensure all deliverables meet timelines budget and localization needs
- Implement systems and processes to manage volume and velocity without sacrificing quality
Global Asset Management (DAM)
- Oversee the DAM system establishing and enforcing standards for file organization metadata version control and usage rights
- Ensure accessibility and accuracy of creative assets across global teams and partners
Localization & International Support
- Manage and scale workflows for localizing creative content for global markets across all channels
- Partner with regional and translation teams to ensure timely high-quality delivery of localized assets for product launches in-store materials and digital platforms
Budget & Resource Management
- Own and manage the full Creative team budget including vendor contracts freelance resources production costs invoicing etc.
- Partner with Finance and Procurement to ensure budget accuracy forecasting and compliance
- Optimize resource planning to balance team capacity with project volume and seasonal surges
Operational Strategy & Leadership
- Bring industry best practices standards and operational rigor to how the Creative team functions
- Identify and implement opportunities to scale and streamline systems and tools across the organization
- Lead mentor and grow a team across project management production and operations
- Foster a team culture that values collaboration accountability and continuous improvement
Qualifications :
- 8-10 years of experience in Creative Operations Project Management or Production ideally within a global brand or creative organization
- Proven track record managing complex creative workflows across digital and physical channels including eComm retail and packaging
- Deep experience with project management systems (e.g. Workfront Asana ) and DAM platforms
- Experience localizing creative content for international markets at scale
- Strong budget management and resource planning expertise
- Exceptional leadership communication and change management skills
- Highly organized process-driven and comfortable with ambiguity in a dynamic environment
- Experience in consumer electronics lifestyle or DTC/eCommerce brands
- Familiarity with creative collaboration tools (e.g. Adobe Creative Cloud Figma Slack Airtable)
Additional Information :
A Quick Note Before You Apply
Cricut is in a powerful chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across the board. This is an incredible opportunity for the right kind of personbut its not for everyone.
Were looking for A-playerspeople who dont just meet expectations but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum keep reading.
Heres what makes someone a great fit for this role (and for this moment at Cricut):
You have a bias for urgency.
You dont wait for perfect clarity to take actionyou start learn and adjust. You believe that speed matters especially when paired with thoughtfulness. You ask: What can move forward today and push past inertia.
You set high standardsespecially for yourself.
Youre proud of your work and protective of your reputation. You take ownership deliver quality and dont cut corners. You hold yourself accountable without waiting to be asked.
You stay focused when things are moving fast.
You can identify what really matters and dont get distracted by noise. You prioritize well and manage your time wisely.
You collaborate like a pro.
You elevate the people around you communicate clearly and give thoughtful feedback. Youre low ego high outputand your team loves working with you.
What to Do Next:
Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information!
At Cricut we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race color religion sex sexual identity gender identity marital status veteran status nationality citizenship age disability medical condition pregnancy or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
