Account Director -

Dexterra

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profile Job Location:

Norfolk - USA

profile Monthly Salary: Not Disclosed
Posted on: 15-08-2025
Vacancies: 1 Vacancy

Job Summary

WHATS THE JOB
At Dexterra we create exceptional customer experiences that make our clients shine. Powered by passionate people we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As an Account Director (Janitorial) reporting to the District Manager you will provide full oversight of custodial services and leadership of our team of staff. In this role you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company including managing profit and loss human resources operational excellence and the health and safety of our employees.

Your work will include:

  •  Understands that client retention is embedded as a daily process through thoughtful action and attitude utilizing the Tenacity Client for Life methodology
  •  Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
  • Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
  • Ability to communicate performance expectations monitor and reward performance to ensure plans goals and budgets are met.
  • Acts as a talent scout using networks to help identify recruit and vet proposed Dexterra People
  • Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
  • Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process

WHATS IN IT FOR YOU

  • Be part of an industry thats more important than ever!
  • Career advancement opportunities.
  • Whereas other companies are downsizing we are growing!
  • Be #1 on day 1 by joining an industry leader.

Follow Dexterra on LinkedIn and Facebook. 


Qualifications :

WHO ARE WE LOOKING FOR

  • Minimum of 5 years of operational experience   
  •  Awareness of technical elements needed to deliver services support
  • Attracts develops and retains employees providing a safe supportive work environment supporting people strategies
  • A clear criminal record check is required for this role.

Additional Information :

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.


Remote Work :

No


Employment Type :

Full-time

WHATS THE JOBAt Dexterra we create exceptional customer experiences that make our clients shine. Powered by passionate people we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As an Account Director (Janitorial) reporting...
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Key Skills

  • Abinitio
  • Customer Service
  • Business Solutions
  • Cost Estimation
  • Drafting
  • Activex

About Company

Company Logo

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just ... View more

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