Talent Engagement Specialist â $22.00 to $22.50 per hour (Bilingual Preferred)
Talent Engagement Specialist â $22.00 to $22.50 per hour (Bilingual Preferred)
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Job Description
We are seeking a detail-oriented and people-focused professional to join our team as a Talent Engagement this role you will serve as a key point of contact ensuring a welcoming and professional experience for clients while providing essential support to the team.
This position goes beyond administrative responsibilities. You will actively engage with individuals coordinate activities and contribute to the overall success of our programs and services. The ideal candidate will be highly organized adaptable and capable of managing multiple priorities.
- Welcome clients in a professional and courteous manner while ensuring the reception area remains organized and presentable.
- Conduct client outreach sign-in clients schedule appointments triage clients needs and provide clients with information relevant to their inquiries.
- Assist in the computer resource room as needed.
- Accurately enter and maintain client information in the database ensuring each case is tracked from start to completion.
- Manage incoming business calls: route to appropriate staff return voicemails within 24 hours and schedule appointments as needed.
- Identify and suggest process improvements to enhance workflow and client experience.
- Maintain office communications to keep information flowing efficiently.
- Maintain confidentiality and professionalism in handling sensitive client information.
- Collaborate with team members to support the success of daily operations.
- Perform all other duties and responsibilities as assigned.
Qualifications :
- High School Diploma or GED required; one to two years of clerical or administrative experience preferred.
- Preferred proficiency in Spanish including speaking reading and writing.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent interpersonal and communication skills both verbal and written.
- Demonstrated ability to identify challenges and implement solutions in a timely manner.
- Demonstrated ability to work independently with minimal supervision while remaining flexible and collaborative in a team environment.
- Comfortable working with individuals from diverse backgrounds in a professional and respectful manner.
- Experience in community outreach social services or client engagement preferred.
Additional Information :
This position pays $22.00 per hour with a bilingual differential of $22.50 per hour for candidates proficient in Spanish (speaking reading and writing)
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
