Remote Client Services Assistant
Remote Client Services Assistant
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Job Description
This is a remote position.
Requirements
Must be 18 years of age or older
Prior experience in customer service hospitality or virtual support roles is preferred
Excellent written and verbal communication skills
Strong organizational and multitasking abilities in a remote setting
Tech-savvy and comfortable using email chat and other virtual tools for daily communication
Must have a reliable internet connection
Key Responsibilities
Communicate with clients via email chat and phone to provide timely helpful and accurate assistance
Help clients review and finalize key details such as booking confirmations service timelines and itinerary support
Deliver clear guidance by identifying client needs and walking them through the best available options
Maintain up-to-date records of interactions and updates within internal systems
Collaborate with internal teams to help resolve escalated or complex situations professionally
Ensure a smooth and satisfying client experience through proactive follow-up and support
Benefits
Perks:
Flexible schedule
Remote opportunity
Employee discounts
Supportive and team-oriented environment
Qualifications: Must be detail-oriented and organized Ability to manage time independently Strong communication and follow-through Comfortable using basic office software Responsibilities: Manage task tracking, data entry, and documentation Assist with scheduling, internal coordination, and communications Provide general operational and support services Organize and prioritize assignments for smooth workflow
Education
High School
Employment Type
Full Time
