IT Event Support and Multimedia Specialist

Your Career

Palo Alto Networks is looking for an Event Operations Specialist candidate with technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras video switchers audio mixers wireless microphones speakers and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting Webinar and Events which may integrate with the hardware previously mentioned.

Additionally this role will involve post-production work including video editing using Adobe Premiere Pro and similar software to enhance the quality of our event recordings.

Finally the candidate must have experience in the use of Artificial Intelligence (AI) for video production and/or editing. Candidates must demonstrate skills in AI video tools such as Google Gemini Veo MidJourney Moon Valley etc. 

This is a full-time onsite role located at the Santa Clara CA office. There will be some travel involved for offsite event support.

Your Impact

Collaboration and Communication:

• Work closely with event coordinators producers and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications.
• Communicate effectively with clients and stakeholders providing updates and addressing concerns as they arise.
• Interface with executive management including C-Level execs to manage and run their events.
• Demonstrate professionalism and tact when dealing with customers and partners at all times

A/V Setup and Operation:

• Set up operate and troubleshoot A/V equipment including microphones speakers projectors cameras and monitors
• Provide on-site and remote technical support during events addressing issues promptly to minimize disruptions.
• Monitor A/V systems throughout events making real-time adjustments as necessary.

Post-Production:

• Edit and enhance event recordings using Adobe Premiere Pro and similar software ensuring high-quality final products.
• Incorporate graphics audio adjustments and other elements to create polished videos for distribution.
• Experience with leveraging GenAI-powered tools to generate creative video assets like custom graphics animations or synthetic voiceovers to enhance post-production quality and accelerate content creation workflows.
• Demonstrated aptitude for experimenting with GenAI applications to discover and implement novel techniques for automating repetitive tasks in video production such as background removal color grading or scene analysis.
• A portfolio of created videos is helpful.

Qualifications :

Your Experience -

 Technical Skills-

• Minimum of 3 years experience in related field (audio/visual services videoconferencing event production services or related systems) with the bachelors degree in the relevant field.
• In depth knowledge of A/V technologies including digital video cameras display/projector devices remote microphone systems video switchers audio mixers & video connectivity 
• Experienced in video production equipment formats & control rooms to include video matrix switchers audio mixing boards & various digital & analog video solutions 
• Experienced with collaboration services e.g. Zoom Webex GotoMeeting etc.
• Working knowledge of AI video production tools such as Gemini Veo Mid Journey Moon Valley and the like
• Working knowledge of networking such as Ethernet switches fiber optic & protocol suites i.e. TCP UDP HTTP RTP etc. 
• Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems 
• Post production experience with advanced editing tools (ie. Adobe Suite QuickTime Camtasia etc) including Panopto editor a plus 

Soft Skills-

• Excellent written communication organizational & multi-tasking skills 
• Must be able to work in a flexible environment 
• Ability to interface successfully with internal & external clients at multiple levels 
• Ability to travel to remote locations to setup AV equipment for meetings or AV rooms 
• Detail oriented 
• Excellent customer service skills 
• Must be a team player 
• Must be flexible and adaptable to changing schedules and conditions 
• Must be located in a San Jose bay area.

Additional Information :

The Team

The IT Event Operations team has an opportunity like no other industry: high impact work and the chance to change the future of digital security. This team builds materials for our partners our sales teams and our industry. Being in marketing at Palo Alto Networks means that you will be in the midst of the changes impacting our industry and helping our internal teams customers and partners address the ever-changing threats we all face on a day-to-day basis.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.