Administrative & Customer Support Assistant
Administrative & Customer Support Assistant
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Job Description
This is a remote position.
Schedule:
About the Role:
We are seeking a detail-oriented and highly organized Part-Time Administrative & Customer Support Assistant to join our team. This role requires a combination of administrative accuracy strong communication skills and the ability to manage multiple tasks efficiently in a remote setting.
Key Responsibilities:
Data Entry & Information Management
Update and maintain spreadsheets with information received via WhatsApp.
Ensure all data entered is correct accurate and up-to-date at all times.
Perform regular checks to verify information and make updates as necessary.
Customer Communication
Handle inbound and outbound calls in a professional respectful and confident manner.
Speak fluent clear and articulate English to ensure smooth communication.
Address inquiries provide accurate information and escalate issues when needed.
Procurement Support
Assist in sourcing and purchasing supplies online as required.
Ensure orders are placed accurately cost-effectively and delivered on time.
Requirements
- Proven experience in administrative support customer service or a similar role.
- Strong verbal communication skills with fluent and clear English.
- High attention to detail and accuracy in data entry.
- Proficient in using spreadsheets (Google Sheets or Microsoft Excel).
- Ability to work independently manage time effectively and meet deadlines.
- Reliable internet connection and a suitable remote work setup.
Preferred Skills:
- Experience with WhatsApp for business communication.
- Prior experience in online shopping or procurement.
- Familiarity with remote work tools and CRMs (an advantage).
Benefits
- Permanent work from home
- Immediate hiring
- Steady freelance job
Proven experience in administrative support, customer service, or a similar role. Strong verbal communication skills with fluent and clear English. High attention to detail and accuracy in data entry. Proficient in using spreadsheets (Google Sheets or Microsoft Excel). Ability to work independently, manage time effectively, and meet deadlines. Reliable internet connection and a suitable remote work setup. Preferred Skills: Experience with WhatsApp for business communication. Prior experience in online shopping or procurement. Familiarity with remote work tools and CRMs (an advantage).
Employment Type
Full Time
