This is a remote position.
Schedule: Monday to Friday 8:00 AM - 5:00 PM 1 hour unpaid break California
Paid hours per week: 40 Hours
Responsibilities:
- Respond to customer inquiries via Phone email social media platforms and direct messages
- Handle customer communications on Facebook Etsy and other social media channels
- Manage back-and-forth client communications and provide customer support
- Process and respond to posts and direct messages across multiple platforms
- Maintain professional communication standards in all customer interactions
- Work within the company s CRM system to track and manage customer relationships
- Coordinate with international partners and clients across different time zones
Requirements
- Strong written communication skills in English and Spanish
- Experience with GoHighLevel required
- Experience with Facebook Etsy and other e-commerce platforms preferred
- Experience with customer service and client communications experience
- Proficiency with email systems and social media platforms
- Familiarity with CRM systems and customer management tools
- Ability to work independently in a remote environment
- Strong typing skills and attention to detail
Benefits
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
ZR26444JOB
Strong written communication skills in English and Spanish Experience with GoHighLevel required Experience with Facebook, Etsy, and other e-commerce platforms preferred Experience with customer service and client communications experience Proficiency with email systems and social media platforms Familiarity with CRM systems and customer management tools Ability to work independently in a remote environment Strong typing skills and attention to detail