Travel Operations Assistant (ZR_26455_JOB)
Travel Operations Assistant (ZR_26455_JOB)
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Schedule:
- Total hours: 40 hours per week or 8 hours per day
- Monday - Friday
- 9:00 AM - 6:00 PM Bulli NSW time (or 7:00 AM - 4:00 PM Manila time)
- With 1 hour unpaid break in between
Client location or time zone: Bulli NSW Australia - AEST
Company/client overview:
Join a well-established boutique travel consultancy that has been creating exceptional travel experiences for clients for nearly 10 years. This independent agency specializes in personalized travel services and maintains strong industry relationships through group partnerships that provide access to exclusive contracts and competitive airfare deals. The company has built a reputation for attention to detail and quality service focusing on curated travel experiences that go beyond standard booking services.
Responsibilities:
- Prepare travel quotes and proposals for client review
- Format and create professional documentation including e-tickets vouchers and travel documents
- Handle administrative tasks and back-office operations
- Conduct template-based follow-up communications with existing customers
- Review historical invoices (3 months old) to identify upselling opportunities for hotels travel insurance and additional services
- Monitor existing bookings that havent traveled yet to find cost-saving rebooking opportunities
- Research and compare pricing for airfares hotels and travel packages to maximize savings
- Generate leads from existing customer base through systematic review and outreach
- Maintain organized records and documentation systems
Requirements
- Strong attention to detail and document formatting skills
- Experience with administrative and back-office operations
- Ability to work independently with template-based processes
- Comfortable with research and price comparison tasks
- Professional written communication skills
- Familiarity with travel industry operations preferred
- Proficiency in document creation and formatting software
Scope:
- Work during Australian Eastern Time business hours
- No direct client phone communication required - all customer interaction through templates
- Focus on back-office support rather than front-facing sales
- Opportunity to grow into more complex quote preparation as skills develop
- Initial emphasis on administrative tasks with potential expansion into revenue optimization activities
Benefits
- HMO Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring
Job ID: ZR26455JOB
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