Desktop Support Engineer - SC Cleared - 3 Month Contract
Desktop Support Engineer - SC Cleared - 3 Month Contract
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Job Description
Telefnica Tech are looking for a motivated and detail-oriented Desktop Support Engineer. This is a 3-month contract working with our key customer. This role focuses on user management virtual desktop support and technical assistance across multiple platforms.
Key Responsibilities:
- Manage user onboarding account setup and offboarding across O365 AD Teams and collaboration tools.
- Provide mobile device support including MFA setup and configurations.
- Troubleshoot network and WiFi connectivity issues.
- Manage and triage support queues ensuring timely resolution.
- Support legacy systems and enable secure remote access.
- Deliver end-user support for desktop and printing environments across sites.
- Ensure compliance with SLAs and KPIs.
Location: Onsite London with potential hybrid option
Duration: 3 months (contract) may extend.
Qualifications :
What were looking for:
- Proven experience in technical support and user management .
- Knowledge of virtual desktop environments and cloud services.
- Familiarity with mobile device management & MFA.
- Strong troubleshooting communication and teamwork skills.
- Security clearance
Additional Information :
At Telefonica Tech we believe inclusion is the bridge for everyone to be their authentic self. We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation. Be you with us and feel you belong.
We encourage applications from a wide range of individuals irrespective of: age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or beliefs and sexual orientation.
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
