Program Manager, Payment Business Operation
Program Manager, Payment Business Operation
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Amazon is seeking an innovative and experienced Senior Program Manager to lead a transformative initiative within our Payments Business Operations within our upcoming strategic partnership Oakberry. This role presents an exciting opportunity to revolutionize our operational processes through modern AI and ML technologies while driving operational excellence and efficiency.
Key job responsibilities
Lead the end-to-end transformation of Payments Business Operations focusing on efficiency self-service capabilities and AI/ML-driven solutions
Apply Lean and Six Sigma methodologies to identify analyze and optimize key operational processes
Develop and implement AI and ML use cases to automate workflows enhance decision-making and improve operational metrics
Collaborate with cross-functional teams to align transformation initiatives with broader business objectives and technical roadmaps
Drive data-driven insights and translate them into actionable improvement plans
Manage relationships with internal stakeholders and external partners to ensure smooth execution of transformation initiatives
Evaluate and integrate new technologies and payment partners to support innovative features and launches
Orchestrate high-stakes business events and operational reviews ensuring readiness and cross-team alignment
- Solid program or project management experience
- Solid developing program strategies and plans diving execution and influencing senior stakeholders experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree
- Advanced to fluent in English
- Demonstrated experience in leveraging AI and ML technologies for business process optimization
- Driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Lead the end-to-end transformation of Payments Business Operations focusing on efficiency self-service capabilities and AI/ML-driven solutions
Apply Lean and Six Sigma methodologies to identify analyze and optimize key operational processes
Develop and implement AI and ML use cases to automate workflows enhance decision-making and improve operational metrics
Collaborate with cross-functional teams to align transformation initiatives with broader business objectives and technical roadmaps
Drive data-driven insights and translate them into actionable improvement plans
Manage relationships with internal stakeholders and external partners to ensure smooth execution of transformation initiatives
Evaluate and integrate new technologies and payment partners to support innovative features and launches
Orchestrate high-stakes business events and operational reviews ensuring readiness and cross-team alignment
- Solid program or project management experience
- Solid developing program strategies and plans diving execution and influencing senior stakeholders experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree
- Advanced to fluent in English
- Demonstrated experience in leveraging AI and ML technologies for business process optimization
- Driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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