Service Coordinator
Service Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
EVSE is expanding rapidly and were on the lookout for a proactive and engaging Service Coordinator to join our team in Silverwater. This full-time on-site role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to a diverse customer base. Your responsibilities will include:
- Scheduling & Coordination: Organise site visits reactive servicing and annual maintenance.
- Stakeholder Communication: Liaise with internal teams customers and contractors.
- Billing & Database Management: Oversee service payments and maintain accurate records.
- Admin & Documentation: Process orders quotes and service documentation.
- Customer Engagement: Respond to inquiries and support customer service channels.
- Sales Support: Identify opportunities to promote annual maintenance packages.
- Invoicing: Ensure timely and proactive invoicing.
Qualifications :
Were looking for someone who shares our energy values a sustainable future we value all skills and experience however our ideal candidate will possess;
- Proactive and Adaptable Thrives in a fast-paced evolving environment.
- Firm and Decisive Confidently direct contractors ensure compliance and hold them accountable.
- Ownership and Accountability Takes responsibility and ensures resolution.
- Clear Communication Engages professionally across different channels.
- Customer-Focused Delivers excellent service via phone email and in-person.
- Detail-Oriented Strong accuracy in written and verbal communication.
- Commercial Awareness Practical understanding of business operations.
- Team Player Willing to collaborate and assist as needed.
- Time Management - Capable of managing multiple tasks simultaneously while maintaining efficiency and accuracy.
- Proficiency with Microsoft Office and cloud-based systems
If youve got a great attitude a strong work ethic and experience thriving in a fast-paced environment wed love to hear from you! Bonus points if you have the following;
- Experience scheduling electrical work booking appointments and coordinating contractors
- Familiarity with Computerised Maintenance Management Systems (CMMS) is advantageous
- Exposure to tiered support environments (L1L4)
- Proactive and adaptable in fast-paced settings
- Commercially aware with a practical understanding of business operations
- Confident communicator who ensures contractor compliance and clear direction
- Customer-focused with a strong service mindset
- Detail-oriented with high accuracy in both written and verbal tasks
- Collaborative team player with strong time management and multitasking skills
Additional Information :
Why Join EVSE
- Professional development opportunities.
- Contribute to the clean energy transition.
- Work alongside industry experts.
- Career growth in a fast-growing technical sector.
- Product and systems training will be provided.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
