Social Media Coordinator

Reporting to the Social Media Manager this position is suited to someone with high energy strong organisational and communication skills and the ability to operate in a fast-paced environment. 

Were looking for a Social Media Coordinator to help grow and engage our digital audiences across social media platforms. Youll create schedule and publish content (paid and organic); engage with customers; monitor trends; and analyse performance metrics to optimise engagement and performance. Working collaboratively within the Social Media & Content team and with other key stakeholders youll ensure alignment of all content and campaigns with the business content strategy.  

Key responsibilites include but are not limited to:

• Build execute monitor optimise report on and measure paid social media campaigns based on creative briefs from internal and external stakeholders 
• Coordinate content calendar across channels including prioritisation and negotiation with internal stakeholders 
• Ability to develop creative assets from a brief as well as edit existing creative assets video content creation a bonus 
• Leverage data and analytics to identify emerging trends and adapt content and campaign strategies and produce reports for internal stakeholders and teams 
• Implement platform-specific strategies across Instagram TikTok LinkedIn Facebook YouTube and emerging platforms to increase brand awareness drive traffic to our website and generate leads. 
• Produce copy for product promotion and competition posts and campaigns in the JB tone of voice 
• Publish amplify and optimise content to drive engagement reach and website visits  
• Manage community interactions respond to comments and messages and escalate feedback to relevant stakeholders as needed. 
•  Coordinate process to identify and respond to social media crises including; monitoring responding risk mitigation post-event reporting and stakeholder escalation/engagement 
• Use audience insights and analytics to inform content direction and targeting strategies. 
• Monitor trends platform updates and competitor activity to stay ahead of the curve.

Qualifications :

To be successful in this role you will need: 

• Tertiary qualification in Communications or Marketing desirable 
• At least 3 years of experience in a full-time social media role 
• Experience managing multiple large budgets and campaigns
• Strong proficiency with Meta Business Suite and TikTok 
• Strong understanding of social media channels and content types as well as scheduling tools
• Excellent copywriting verbal skills time management skills and attention to detail 
• Proficiency with the Adobe Creative Suite and other graphic design and video editing programs 
• Ability to multitask and work under pressure and be responsive to short lead times 
• An understanding of consumer trends and audience behaviour in social media 
• Ability to work independently as well as in a team environment 
• Previous agency or retail experience is advantageous and a keen interest in tech and pop culture a plus

Additional Information :

If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!

Remote Work :

No

Employment Type :

Full-time