Job Summary (List Format):
- Coordinate and manage IT asset inventory including hardware and software for over 1800 users at the NYC headquarters
- Track the full life-cycle of IT assets to monitor warranty refresh cycles and end-of-life data
- Submit purchase requisitions for IT equipment and peripherals; coordinate with purchasing and user support teams
- Process and coordinate computer repairs with external vendors
- Maintain accurate data entry using ticketing systems (preferably JIRA) and ensure timely updates on all reported incidents
- Perform physical counts and audits of IT hardware assets
- Support ongoing management and upkeep of the IT Service Catalog
- Utilize advanced Excel or Google Sheets formulas (including V-lookup/X-lookup) for inventory tracking and reporting
- Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for all IT products and services
- Deliver excellent customer service and communicate effectively with clients
- Assist with unboxing moving and setting up equipment (must be able to lift/move up to 25lbs)
- (Preferred) Experience with ZIP CMDB vendor management software licensing/renewals and PowerShell scripting