Client Service Associate
Client Service Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Beloform is seeking a detail-oriented and dependable Client Service Associate to join our dynamic this role you will serve as a primary point of contact for our clients providing consistent support resolving issues efficiently and ensuring a seamless client experience. The ideal candidate is a problem-solver with a strong work ethic and excellent communication skills.
Responsibilities
Provide responsive professional service to existing and prospective clients
Answer client inquiries via phone email or in-person and ensure timely follow-up
Maintain accurate client records and documentation
Collaborate with internal departments to coordinate client requests
Identify client needs and communicate solutions clearly
Track service issues and escalate when necessary
Support onboarding and orientation for new clients
Maintain a high level of product knowledge to better serve client needs
Qualifications :
Qualifications
High school diploma or equivalent (Bachelors degree preferred)
13 years of experience in client services administration or related field
Strong interpersonal and communication skills
Excellent organizational and time management abilities
Ability to handle multiple priorities with accuracy and attention to detail
Professional demeanor and customer-first attitude
Proficiency in Microsoft Office Suite and general computer systems
Additional Information :
Benefits
Competitive salary ($50000 - $60000 per year)
Growth and advancement opportunities within the company
Ongoing training and skill development
Supportive and team-oriented work environment
Paid time off and holidays
Health dental and vision insurance options
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
