Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
You will be responsible for reaching out to potential or existing customers over the phone to promote products services or solicit information. Your role is critical in generating leads maintaining client relationships and achieving the companys customer engagement goals.
Key Responsibilities:
- Outbound Calls: Make outbound calls to potential customers to explain product offerings services and promotions.
- Customer Support: Handle inbound queries and complaints with professionalism and resolve them efficiently.
- Lead Generation: Identify potential leads and follow up with them for business conversion.
- Sales Conversion: Persuade and convince customers to purchase products/services or schedule appointments.
- Data Entry: Maintain detailed records of customer interactions including call outcomes follow-up information and other necessary details in the CRM system.
- Feedback Collection: Obtain customer feedback to improve services and provide relevant insights to management.
- Follow-up Calls: Follow up on previous calls to engage potential customers and nurture relationships.
- Target Achievement: Meet or exceed daily/weekly/monthly call quotas and sales targets.
- Script Adherence: Follow provided scripts while engaging with customers and remain polite and professional at all times.
Regards
Mounika HR
Infasta Soft Solutions Pvt Ltd
Qualifications :
- sales telemarketing or customer support.
- Good understanding of product/service offered by the company.
- Proficiency in multiple languages is a plus.
Additional Information :
Company: Infasta Soft Solutions
Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
Location: West Mardepally Secbad
Timings: 10 AM to 7 PM
Experience: Freshers
Only Immediate Joiners apply for this position
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
