Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
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Job Location:
Secunderabad - India
Monthly Salary:
Not Disclosed
Posted on:
21-08-2025
Vacancies:
1 Vacancy
Job Summary
Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
You will be responsible for reaching out to potential or existing customers over the phone to promote products services or solicit information. Your role is critical in generating leads maintaining client relationships and achieving the companys customer engagement goals.
Key Responsibilities:
- Outbound Calls: Make outbound calls to potential customers to explain product offerings services and promotions.
- Customer Support: Handle inbound queries and complaints with professionalism and resolve them efficiently.
- Lead Generation: Identify potential leads and follow up with them for business conversion.
- Sales Conversion: Persuade and convince customers to purchase products/services or schedule appointments.
- Data Entry: Maintain detailed records of customer interactions including call outcomes follow-up information and other necessary details in the CRM system.
- Feedback Collection: Obtain customer feedback to improve services and provide relevant insights to management.
- Follow-up Calls: Follow up on previous calls to engage potential customers and nurture relationships.
- Target Achievement: Meet or exceed daily/weekly/monthly call quotas and sales targets.
- Script Adherence: Follow provided scripts while engaging with customers and remain polite and professional at all times.
Regards
Mounika HR
Infasta Soft Solutions Pvt Ltd
Qualifications :
- sales telemarketing or customer support.
- Good understanding of product/service offered by the company.
- Proficiency in multiple languages is a plus.
Additional Information :
Company: Infasta Soft Solutions
Hiring Fresher/Customer Care Executive/ Call Center /Telecaller/BPO/Voice Process
Location: West Mardepally Secbad
Timings: 10 AM to 7 PM
Experience: Freshers
Only Immediate Joiners apply for this position
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
We are an end to end web solution services company who believe that if our clients can envision their goal, we can make their vision a reality through the web portals we design. It is our earnest endeavor to offer practical solutions with the aid of the latest technology to ensure opt ... View more
