Claims Specialist -
Claims Specialist -
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$ 1000 - 1500
1 Vacancy
Job Description
Position : Claims Specialist
Work Hours (Client) : 8am - 5pm EST Mon - Fri
Pay Range : $1000 - $1500 USD/month(varies based on skill set and experience level)
Location of Search : South Africa
Work Location : REMOTE
Type of Contract : Independent Contractor
Company/Client Overview:
In 2016 the foundation of The company was laid with a deep commitment to integrity in Frederick Maryland. Driven by a need to maintain ethical standards that had become challenging under a former employer three brothers along with passionate locals decided to create a company that embodied their values. This unity of purpose and dedication to doing things right led to the establishment of the company.
Operating from our current office at 930 North East Street in downtown Frederick we continue to uphold the principles that inspired our founding. The company was born from a desire to transform the construction industry through high standards of quality and an unwavering commitment to customer satisfaction making a positive impact on every project and community we engage with.
Duties and Responsibilities:
We are looking for a Claims Administrator who thrives on the phone and isnt afraid to take initiative. This role is primarily focused on outbound calling speaking with homeowners and insurance companies to gather or relay information related to claims. If you have experience in collections call centers or high-pressure sales and can handle a fast-paced environment with confidence and professionalism we want to hear from you.
- Make a high volume of outbound calls daily to homeowners and insurance representatives
- Follow scripts and procedures to guide conversations and collect necessary details
- Document call outcomes and relevant notes in internal systems
- Maintain professionalism and control during all interactions
- Assist with basic claim updates and coordination as needed
- Meet daily and weekly call performance targets
Minimum Requirements:
Language requirement: Excellent English Communication Skills (accents are totally fine as long as they speak clearly and can be easily understood.)
Experience: 3 years of related experience
- Prior experience in collections debt recovery or homeowner-focused outreach via phone call
- Strong communication skills with clear English (accents welcome if easily understood)
- Comfortable with high-volume call environments
- Bold confident personality must be comfortable owning conversations
- Able to work with call-tracking expectations
- Detail-oriented and tech-savvy
- Reliable internet connection and good phone etiquette
Required Experience:
Unclear Seniority
Employment Type
Full Time
