We are seeking a skilled and experienced F5 Engineer to support the day-to-day operations of our F5 environment. This role is critical in maintaining a secure and highly available infrastructure across South Africa and the broader Africa Region.
Responsibilities:
- Ensure the stability security and availability of the F5 environment through proactive monitoring maintenance and incident resolution.
- Lead the planning and implementation of changes collaborating with cross-functional teams to deliver solutions aligned with business requirements and technical standards.
- Provide expert-level support for the F5 estate including troubleshooting and resolving complex issues in production environments.
- Operate within the IT Service Management (ITSM) framework utilizing Remedy for managing Change Incident and Problem Management processes.
- Participate in a standby/on-call rotation and be available for after-hours maintenance and change deployments to ensure service continuity.
- Engage in crisis management calls as needed to support rapid incident resolution.
Requirements:
- Matric and a Tertiary Qualification
- F5 Certified BIG-IP Administrator (F5-CA)
- BIG-IP Local Traffic Manager (LTM)
- 5 years experience in successful F5 implementations and troubleshooting in production environments
- Strong understanding of ITSM processes and experience using Remedy.
- Ability to work flexible hours including overtime and after-hours support.
Skills:
- F5 Technologies: Expertise in F5 BIG-IP modules including LTM (Local Traffic Manager)
- Scripting & Automation: Proficiency in iRules
- Networking: Strong understanding of TCP/IP routing switching VLANs and load balancing concepts.
- Security: Experience with SSL/TLS offloading and certificate management
- Monitoring & Logging: Familiarity with tools such as Splunk SolarWinds or equivalent for performance monitoring and log analysis.
- Cloud & Virtualization: Exposure to cloud environments (AWS) and virtualized F5 deployments (VE).
- Troubleshooting Tools: Skilled in packet capture and analysis using tools like Wireshark or tcpdump.
- Operating Systems: VLOS and TMOS (Latest Versions)
AWS, F5, BIG-IP
Education
Completed an Honors Degree or higher