Summary Description: To further develop the Customs brokerage product in the marketplace through focus on Operations Finances Sales People Systems and Culture in adherence to the companys policy and procedures.
- Ensure all classification instructions for all shipments for all customers.
- Monitor duty deferment usage and levels.
- Monitor license/visa applications.
- Ensure all new business is transitioned correctly.
- Make two face-to-face (F2F) calls per week for retention and sales
- Maintain a positive relationship with the Compliance Manager and support all compliance efforts and trainings.
- Promote productivity tools (e.g. using edoc process management customsware usage/Expo customs.
- Audit of files in accordance to Authorized Economic Operator (AEO) if any
- Follow up on refunds with customs authorities.
- Management of customs system
- Send client report requests through the available database (expo request expo reporting)
- Provide content for customer reviews duty/vat
- Be open to implementing new system changes and enhancements into your department.
- Review and conduct staff appraisals and one-to-one meeting timely in line with the 31 Initiative
- Assist supervisor and key staff with goal setting and monitoring development.
Qualifications :
- College degree and above or equivalent qualifications.
- At least 3-year experience in customs clearance and management/leadership experiences.
- Well-rounded knowledge of the customs tariff customs system and regulations
- Possession of a customs broker license is an advantage.
- Strong global Logistics Industry knowledge
- Good PC skills including MS Word and Excel.
- Good English reading & speaking understand cargo-related documents in English.
- Experience in handling various import/export customs formalities.
- Customer service skills and interpersonal skills are required.
- Able to work well in team under high pressure and tight deadline.
- Good problem-solving skills.
Additional Information :
Our working conditions
Streamlined structures fast decision making processes attractive and innovative workplaces own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Package: Expeditors offers excellent benefits
- Full time job contract
- Competitive income
- Career development and promotion opportunity
- Professional Training Plan
- Health insurance program
- Professional of working environment
- 14 annual leave days per year
All your information will be kept confidential according to Company guidelines.
Remote Work :
No
Employment Type :
Full-time