Consumer Consultant, Operations
Consumer Consultant, Operations
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$ 85000 - 110000
1 Vacancy
Job Description
Location:
124 East 14th Street Suite 1100 - New York New York 10003About the Role
KeyBank is launching a new healthcare-focused business line within its Consumer Bank with a primary focus on serving physicians dentists and healthcare professionals. Were looking for a Consumer Consultant to support the performance of our go-to-market business development & partnerships team. This role is ideal for someone early in their career whos eager to learn and contribute at the intersection of enablement sales operations and analytics. Youll work with leaders across business development partnerships compliance operations and product to help drive revenue productivity by optimizing processes managing tools and delivering actionable insights through data analysis.
Key Responsibilities
- Process & Efficiency: Assist in documenting key business development and customer lifecycle processes. Help identify and suggest improvements to increase efficiency.
- Data & Insights: Support the team in collecting and organizing performance data across campaigns and engagement activities to build dashboards and reports.
- Policy Enforcement and Compliance: Ensure adherence to risk policy and procedures by collaborating with stakeholders across the organization and leading efforts to monitor compliance with partner-related regulatory requirements.
- Risk and Controls: Focus on mitigating data risk by designing executing testing results of controls via well-defined procedures and with the appropriate selection and use of enablement tools.
- Pipeline Support: Help gather and track data for partnership pipeline reviews and business development forecasting processes. Assist with reporting and follow-ups.
- Tech Stack Coordination: Maintain sales tools such as Tableau Google Analytics Salesforce Outreach and enablement platforms. Support team members with troubleshooting and setup.
- Influence: Help reinforce a culture of learning and execution by being a reliable partner to team members and contributing ideas in team forums and retrospectives.
- Cross-Functional Coordination: Collaborate with cross-functional teams including sales marketing product risk partners and business units to ensure enablement initiatives support and enhance business objectives. Create strong working relationships with the lines of businesses to drive improvements.
- Leadership: This is an individual contributor role and youll work closely with senior team members and learn how to collaborate across departments and influence with a high degree of ownership and accountability.
Qualifications (3-5 years)
Bachelors Degree in business or related field and/or equivalent work experience including operations analytics project management
Proficiency in data analysis and visualization tools (e.g. Tableau Excel or similar)
Experience building dashboards and performance reports
Ability to collect organize and interpret data to generate actionable insights
Demonstrated multiple project management leadership skills; experience in organizing planning and executing large-scale multi-functional projects from vision through implementation
Demonstrated analytical process management and conceptual skills
Superior teamwork and interpersonal skills and ability to communicate with all management levels
Why This Role
Be part of a new healthcare-focused business line offering a unique opportunity to shape and grow a specialized segment within a major financial institution
Gain exposure to high-impact areas like change management market insights and sales enablement enhancing your career trajectory
Build your career in a mission-driven environment focused on improving financial wellness for healthcare professionals
Learn from experienced business operations leaders while contributing directly to key business initiatives
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $85000 to $110000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 08/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
Required Experience:
Contract
Employment Type
Full-Time
