The purpose of this job is to oversee day-to-day administration of Pilots benefits and retirement programs ensuring compliance resolution of issues and an excellent Team Member experience while maintaining vendor relations.
- Communicate with plan participants handling escalated issues and providing support to Team Members
- Respond to inquiries regarding technical compliance and product questions by researching and resolving issues partnering with the benefits team IT business partners HR business partners ERISA attorney and others
- Conduct detailed audits to ensure the plans are consistently administered and in compliance with Plan documents internal audit and security requirements service level agreements and relevant government regulations
- Provide support to the Benefits supervisor with US and Canada annual open enrollments and special enrollment periods
- Manage projects and high-level processes relating to the administration and support of self-funded benefit programs
- Develop practices and processes related to benefits administration that follow policies laws and regulations as well as streamlining to gain efficiency
- Maintain and update data for plans and participants
- Liaise with ERISA attorney consultants and brokers to assist with renewals plan management and escalated issues
- Support leadership in the preparation and execution with legal consultation of benefits documentation (e.g. original and amended plan documents amendments and other legal document requirements)
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities follow rules policies and procedures
- Strong knowledge of ACA ERISA compliance COBRA HIPAA section 125 plans DOL and IRS regulations as well as state and federal laws
- Understanding of annual filings legal notices and plan documents for both benefit and retirement plans.
- Complete other duties as assigned
#LI-CR1
Qualifications :
- Bachelors degree in business human resources or equivalent work experience required
- Minimum two years related experience required; three to five years experience preferred
- Understanding of US benefits and compliance requirements
Additional Information :
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay
All your information will be kept confidential according to EEO guidelines
We are seeking applicants with a local presence in Knoxville TN or the surrounding communities.
This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship.
Remote Work :
No
Employment Type :
Full-time