Deduction Analyst / Cash Applications Specialist
Deduction Analyst / Cash Applications Specialist
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Job Description
Core Responsibilities
- Deduction Management
- Review and analyze customer deductions (short-pays) taken from invoices.
- Determine if deductions are valid (e.g. pricing discrepancies promotional allowances damaged goods returns) or invalid (unauthorized or incorrect charges).
- Cash Applications Support
- Work closely with the Accounts Receivable/Cash Applications team to ensure payments are applied correctly.
- Reconcile open invoices against deductions to maintain clean AR records.
- Research & Resolution
- Investigate supporting documentation provided by customers (e.g. claim forms debit memos compliance chargebacks).
- Collaborate with Sales Customer Service Logistics and Finance teams to validate claims and gather backup.
- Dispute Handling
- Submit disputes to customers for invalid deductions.
- Track disputes through resolution and escalate recurring issues.
- Reporting & Analysis
- Maintain deduction logs by customer and reason code.
- Provide insights on root causes of recurring deductions (e.g. pricing errors shipping issues compliance fines).
- Help management reduce preventable deductions by recommending process improvements.
- Customer & Vendor Relations
- Partner with retail buyers brokers or vendor compliance departments to resolve issues.
- Act as a liaison between the wholesale company and its large retail/wholesale accounts.
Employment Type
Full Time
Company Industry
Consumer Goods Rental / Food Production / Wholesale Alcoholic Beverages
