This is a remote position.
PSC Biotech provides the life sciences with essential services to ensure that health care products are developed manufactured and distributed to the highest standards in compliance with all applicable regulatory requirements.
Our goal is to skyrocket our clients success and you can be a part of our team s achievements. Employing a global team of skilled professionals and experts that span across strategically located offices in North America Europe Asia and the Middle East we are proud of the roles we have fulfilled to help our clients achieve success.
The Experience
With operations spanning the globe and featuring a multi-cultural team PSC Biotech is passionate about bringing the best and brightest together in an effort to form something truly special. When you make the decision to join our team you will be offered the ability to feel inspired in your career explore your professional passions and work alongside a group of people who will value and nurture your talents.
We are firm believers in coaching and developing the next generation of industry leaders and influencers. As such you will not only be offered compensation and benefits structure that rewards you but also be provided with the tools that will help you grow and learn.
At PSC Biotech it s about more than just a job it s about your career and your future.
Your Role
We are seeking a highly skilled IT Consultant with expertise in system administration and compliance to support our pharmaceutical operations. The ideal candidate will serve as a key liaison between IT business stakeholders and vendors to ensure optimal performance continuous availability and full compliance of critical systems in a regulated environment. This role involves hands-on system administration compliance oversight user access management and solution development aligned with both IT strategy and pharmaceutical regulatory requirements. This is a hybrid role with 25% travel to Tennessee required.
- Provide expert-level system administration to ensure availability performance and compliance of pharmaceutical IT systems.
- Document and maintain Standard Operating Procedures (SOPs) and Work Instructions for all system administration activities.
- Maintain systems in a state of continuous compliance and inspection readiness through routine maintenance monitoring and optimization.
- Establish and manage Service Level Agreements (SLAs) in collaboration with stakeholders and third-party vendors.
- Work closely with internal business partners and external vendors to ensure timely execution of upgrades maintenance and enhancements.
- Define establish and manage user roles and privileges ensuring appropriate access control for system administrators business users and third parties.
- Perform end-to-end user account management including user license allocation creation of new accounts and password/role management in accordance with licensing agreements and internal IT policies.
- Manage and resolve system issue tickets ensuring timely and appropriate resolutions.
- Collaborate with business users to identify system or process needs develop solutions and ensure alignment with long-term business and IT strategy.
- Work with IT vendors to keep systems current and compliant following industry trends vendor updates and client-specific policies.
Requirements
- Associate degree or equivalent related to IT discipline (Information Technology Computer Science etc.)
- 5 years of experience in IT system administration preferably within the pharmaceutical or regulated industries.
- Experience with ERP LIMS Quality Management Systems (QMS) or other pharma-relevant platforms preferred.
- Proficient in managing vendor relationships and cross-functional stakeholder engagement.
- Excellent attention to detail and commitment to quality.
- Strong problem solving and troubleshooting skills.
- Excellent communication skills and ability to work effectively with diverse teams.
- Strong organizational skills to self-direct and manage multiple priorities and projects.
- Travel is required. At PSC Biotech many of our projects and clients are located in various regions around the country. Therefore we value candidates who are willing and able to travel as needed for project assignments and client engagements. The ability to adapt to different locations cultures and work environments is essential as it allows our team members to collaborate effectively with clients and colleagues nationally.
Benefits
W2 Temp positions include our medical and sick time benefits.
Equal Opportunity Employment Statement:
PSC is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees interns and applicants for employment. Consistent with this commitment our policy is to comply with all applicable federal state and local laws concerning employment discrimination. Accordingly the Company prohibits discrimination against qualified employees interns and applicants in all aspects of employment including but not limited to: recruitment interviewing hiring (or failure or refusal to hire) evaluation compensation promotion job assignment transfer demotion training leaves of absence layoff benefits use of facilities working conditions termination and employer-sponsored activities and programs including wellness social and recreational programs. Employment decisions will be made without regard to an applicant s employee s or intern s actual or perceived: race color religion sex (including pregnancy gender identity and sexual orientation) national origin age (40 or older) disability genetic information or any other status protected by law.
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