Senior Systems Analyst (Operations)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Client | Maryland Health Benefit Exchange |
Location | 750 East Pratt Street 6th Floor Baltimore MD 21202 The candidate may be required to work on-site or remotely on specific days as determined by MHBE. |
Interview Type | Phone/Video Interview or In-Person |
Duration of the Contract | 3 Years |
Anticipated Start Date | September 15th 2025 |
Background:
The Maryland Health Benefit Exchange (MHBE) an independent state agency provides accessible and affordable health coverage to Marylanders. MHBE administers Maryland Health Connection (MHC) the state s health insurance marketplace. Through MHC Maryland residents can explore health insurance plans compare rates and determine their eligibility for advanced premium tax credits (APTC) cost-sharing reductions (CSR) and public assistance programs such as Medicaid and the Maryland Children s Health Insurance Program (MCHP). Innosoft is the Prime Contractor for State of MD MHBE.
MHBE seeks a Senior Systems Analyst (Operations) to provide services related to the efficient operation of Health Benefit Exchange (HBX) and other ancillary systems.
Duties:
- Install configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings workflows jobs and other ETL processes).
- Identify and troubleshoot system outages installation issues and application code errors running Java applications in AWS.
- Generate and install security certificates and PGP keys.
- Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.
- Restore Informatica Power Center services and manage users and governance controls.
- Configure maintain and troubleshoot Red Hat JBoss Fuse Apache and Tomcat HTTP servers.
- Perform system troubleshooting by reading and deciphering app logs and system logs from Splunk.
- Configure deploy verify and troubleshoot SSL certificates.
- Read/understand/improve scripts related to the application batches and/or web services.
- Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.
- Provide options recommendations and additional actions related to resolving issues mitigating risks and resolving escalated items.
- Work with the configuration management tool Jenkins to automate tasks such as code check-in and software build.
- Manage monitor and configure the Splunk application monitoring tool.
- Support releases and adherence to change control standards.
- Perform scheduled maintenance activities such as patching performance tuning and backups.
- Execute daily batch scripts days evenings weekends and holidays as required.
- Perform capacity planning and scalability planning.
- Work with JIRA Service Desk to manage Incidents and Change Processes.
- Availability to work in a rotation shift mode.
- Adhere to all security change control and MHBE Project Management Office (PMO) policies processes and methodologies.
Note: The candidate must be flexible to work overtime as needed including weekends holidays and off-hours.
Requirements
Education:
Minimum Qualifications:
- A minimum of six (6) years performing day-to-day Informatica PowerCenter operations functions administration or troubleshooting tasks.
- A minimum of six (6) years of experience as a Batch Operator using Control-M or equivalent.
- A minimum of four (4) years of experience working in a PostgreSQL DB or equivalent environment.
- Experience working in the health insurance marketplace healthcare or health and human services domains.
- Demonstrable analytical experience and ability to work in a complex system environment.
- Demonstrable experience with application and batch integration.
- Familiarity with Database and SQL functions.
- Ability to troubleshoot system issues by collaborating with a team of system operations professionals.
- Ability to work in a multidisciplinary team and effectively communicate with different functions.
- A minimum of eight (8) years of experience supporting the day-to-day operations functions of a complex enterprise system.
- A minimum of eight (8) years of experience as a Batch Operator or equivalent supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.
- A minimum of five (5) years of experience in identifying and troubleshooting system outages installation issues and application code running JBoss/Tomcat applications in AWS.
- Experience demonstrating critical thinking providing options recommendations and additional actions relating to resolving issues mitigating risks and resolving escalated items in supporting a large or complex infrastructure/systems.
- Experience with operating configuring and troubleshooting Control-M or equivalent batch applications.
- Experience managing web-based systems hosted on the AWS platform.
- Working knowledge of Electronic Data Interchange (EDI) operations.
- Understand Java runtime environment concepts such as heap memory thread dumps garbage collection etc.
- Experience working with the Project Management Office (PMO) processes policies and procedures.
Benefits
Expertise working at State Health Insurance Markeplance, CMS or HHS programs (or) any state or Federal IT domain is a plus.
Education
Bachelor's degree minimum required
Key Skills
- Fund Management
- Information Technology
- Conveyancing Paralegal
- Corporate Sales
- Asic
