ACS Call Center Telephone Banker

HR Recruiting Services

Posted on : 26-08-2025

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1 Vacancy

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Jobs by Experience

2years

Job Location

Lincoln, NE - USA

Monthly Salary

49000 - 49000

Vacancy

1 Vacancy

Posted on : 26-08-2025

Job Description

Our client is seeking a Call Center Banker in Lincoln RI. They will be responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals.

Training/Start Date: Monday November 3 2025

Training Schedule: 9:00am- 5:30pm

Key responsibilities:

Balancing service requests and sales opportunities providing subject matter expertise on financial solutions asking clients probing questions to understand life and financial goals and pairing new solutions and services to meet client needs.
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products services and solutions to meet those needs
Responds to customer inquiries and concerns creating customized solutions
Sells and fulfills banking products including checking and savings accounts credit cards Certificate of Deposits (CDs) Individual Retirement Accounts (IRAs) and loans
Identifies client needs for licensed sales functions making referrals to Line of Business partners
Quotes rates terms and programs for banking solutions
Manages risk in every business product and service transaction leveraging available tools

Requirements

Displays passion commitment and drive to deliver an experience that improves our clients financial lives

Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language building rapport and showing empathy

Is curious has a growth mindset and is comfortable receiving ongoing performance feedback and coaching

Enjoys ongoing change and learning new technology/processes

Has an intermediate level of proficiency with computers

Desired Qualifications:

Experience in financial services

Experience in sales cross-selling upselling or referring products

Experience working in an inbound or outbound contact center (phone chat and or video)

Experience working as a Personal Banker managing high client volume

banking, financial industry, sales, call center, cross-selling, upselling or referring products, Personal Banker managing high client volume

Education

High School Diploma / GED / Secondary School or equivalent

Employment Type

Full Time

Company Industry

Key Skills

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About Company

HR Recruiting Services

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ACS Call Center Telephone Banker

HR Recruiting Services

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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