Support Engineer
Support Engineer
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Job Description
Applications Management involves overseeing the lifecycle of software applications including deployment monitoring maintenance and optimization to ensure they meet business requirements and deliver value effectively.
As a .Net Support Engineer you will be part of one or more teams that are offering support and maintenance for our clients. This includes performing incident management activities change management activities continuous improvement activities while also being open to do standby/on-call activities during weekends/public times when the applications and platforms in scope are stable there is also the need to develop new features based on the priorities on the roadmap.
This role is part of the School of Application Management program a multi-week learning program that combines self-paced study practical assignments and ongoing assessments throughout the programs duration.
Qualifications :
- 1-2 years of experience development or support
- Experience with C# and with knowledge Core 5 frameworks
- Knowledge of front-end technologies
- Experience with Object-Relational Mapping frameworks
- Familiarity with logging tools and advanced debugging techniques
- Experience with unit testing and mocking frameworks
- Knowledge of reporting tools and experience with data visualisation libraries
- Understanding of web services (SOAP and RESTful APIs) and microservices architecture
- Experience with SQL Server and database management including performance tuning and query optimisation
- Experience in version control systems (preferably Git) and branching strategies
- Some knowledge of CI/CD pipelines and Azure DevOps including experience with automated testing and deployment
- Experience with application monitoring performance optimisation and troubleshooting in production environments
- Strong problem-solving skills with the ability to analyse complex issues and develop effective solutions
- Excellent communication skills both written and verbal with the ability to explain technical concepts to non-technical stakeholders
- Ability to work effectively in a team environment and handle on-call responsibilities
- Experience with Agile methodologies and ITIL practices
- Commitment to continuous learning and staying updated with the technologies and best practices
Additional Information :
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;
- Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
- Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
- Health: Global internal wellbeing programme access to wellbeing apps;
- Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.
At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
