Applications Support Engineer (Level 3)
Applications Support Engineer (Level 3)
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
We are looking for an Applications Support Engineer (Level 3) to join the team.
We expect the Applications Support Engineer to:
- work closely with Support QA and Development teams for setting up configuring and maintaining new and existing applications as part of the infrastructure
- deploy install configure and maintain sophisticated Trading/Finance and related software
- configure bare metal & loud instances to host various types of applications
- work on the administration of UNIX/Linux OS installation configuration and maintenance
- administrate UNIX/Cloud infrastructure installation configuration and maintenance
- deploy and configure cloud-based servers and networks provision servers and storage configure firewalls VPN monitoring etc.
- make key decisions for scalability reliability and accessibility
- install and manage in-house developed and external well-known monitoring systems
- work with the GIT repositories
- implement automation activities in order to get rid of routines
- suggest improvements to the technical side of applications/environments as well as to the internal support processes in order to facilitate the maintenance of applications monitoring of automated routine procedures and interaction between departments
- be proactive in identifying and troubleshooting problems in testing and production environments (generating solutions and bug reports when required) and monitoring network and systems health and status and continuously making improvements
- solve critical problems in applications configuration and environments these applications reside on (multicast routing/latency issues/packet loss/etc.) and in Systems platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
- communicate with clients and partner companies engineers on technical subjects
- participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
- guide and mentor Tier II engineers
- share knowledge within the team and across other teams
Qualifications :
Must-have skills:
- 3 years of experience in UNIX/Linux administration
- experience working as a Tier III Support engineer
- strong experience with OS-level administration on Linux and/or UNIX
- experience in Amazon compute cloud
- hands-on scripting experience with Bash Python and/or Groovy
- experience with configuring CI/CD pipelines
- in-depth knowledge of TCP/IP and ISO/OSI stack
- experience in working with Apache Nginx HAproxy Envoy etc
- experience with networking (routing IP TCP UDP DNS) and Cisco
- experience with monitoring and logging tools (Zabbix Elasticsearch or OpenSearch Grafana Kibana Dynatrace Prometheus etc.)
- know how to read and analyze errors in applications
- strong ability to troubleshoot and solve problems using analytical skills
- an ability to handle multiple tasks and projects simultaneously
- understanding of ITIL processes and routines
- Good command of English (written and verbal)
Nice-to-have skills:
- knowledge of IP Multicast (RP PIM IGMP)
- experience in cluster technologies and high availability systems
- experience with SQL-like command language
- experience with Ansible
- knowledge of Java programming language
- experience with trading/exchange/risk management software usage
- experience with Atlassian software (JIRA Confluence FishEye etc.
Additional Information :
Care for the employees is one of dxFeeds core values. For the suggested position we offer a benefits package that will guarantee the comfort of our new teammate.
Work Regime Flexibility benefits:
- Possibility of hybrid/remote work mode
- Flexible working hours
- Work From Anywhere Program.
Health and recreation benefits:
- Fully paid additional wellness days (3 unwell days per year)
- Medical insurance for the employees and children
- Reimbursement of fitness / Urban Sports Club Membership
- Meal allowance (Coverflex Card)
- Flexpay system (Coverflex).
Facility benefits:
- Modern office with new equipment
- PlayStation table football and musical instruments in the office
- Parking spaces/transport reimbursement
- Free drinks and snacks.
Community benefits:
- Teambuilding activities
- Corporate parties
- Football Club
- Music club
- Speakers club
- Free admission to corporate external events
- Possibility of joining conferences and professional fairs
- Personal branding development support.
Professional training benefits:
- English language courses
- Local language courses for foreign employees
- Unlimited access to self-learning platforms
- Certification opportunities
- Mentorship Program.
Social benefits:
- Parental bonus
- Pension plan (Coverflex)
- Referral bonus
- Blood donation paid leave.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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