Head of QA-Pakistan

As a Head of QA you will play a critical role in ensuring the quality and reliability of our software products by designing implementing and executing comprehensive test plans. You will work closely with the development and product teams to identify issues provide feedback and ensure that the product meets the highest quality standards. The role requires a mix of manual testing test automation and collaboration with cross-functional teams.

Key Responsibilities:

• Define and own the Quality vision for a modern SaaS stack (web APIs microservices data pipelines SDKs) aligned to product and business goals.
  
• Build and execute a Quality Roadmap: automation-first strategy non-functional excellence (performance reliability security accessibility) and continuous improvement.
  
• Establish quality governance: entry/exit criteria release gates readiness checklists and risk-based testing across environments.
  

• Own release health: go/no-go rollback criteria and post-release validation (feature flags canary analysis).
  
• Optimize CI/CD (GitHub Actions/GitLab/Jenkins/Azure DevOps): parallelism caching and quality gates (static analysis coverage contracts DAST).
  
• Collaborate with Product & Engineer team on quality risk registers scope trade-offs and customer-facing communications for incidents.
  

• Act as the voice of quality to executives and customers; translate quality risks into business terms.
  
• Coordinate with Product Engineering SRE Data Security and Customer Success to align priorities and SLAs/SLOs.
  
  

Test Design & Planning:

• Collaborate with the development and product teams to understand requirements technical specifications and user stories.
  

• Design develop and maintain test cases test plans and test scripts based on requirements and acceptance criteria.
  

• Ensure test coverage for both functional and non-functional aspects of the software including UI API performance and security testing.
  

Test Execution & Reporting:

• Execute manual tests documenting and reporting defects inconsistencies or deviations from expected results.
  

• Perform functional regression smoke and acceptance testing across multiple platforms and environments.
  

• Track and document test results ensuring proper follow-up on issues and retesting of resolved defects.
  

Collaboration & Communication:

• Collaborate with developers product managers and other stakeholders to understand requirements and ensure that testing aligns with product goals.
  

• Provide regular status updates on test progress defect tracking and product readiness.
  

• Participate in sprint planning and reviews to provide feedback on product quality and testing requirements.
  

Quality Assurance:

• Ensure the product meets quality standards through rigorous testing and by following QA best practices.
  

• Advocate for quality within the development team by participating in code reviews and ensuring that testing is a key part of the development lifecycle.
  
  

Requirements

Qualifications:

• 10 years in software testing across manual and automation with 5 years leading QA/SDET teams for SaaS products.
  
• Proven hands-on coding in at least one modern language (TypeScript/JavaScript Java or Python).
  
• CI/CD with quality gates (GitHub Actions/GitLab/Jenkins/Azure DevOps) artifact/versioning environment strategy.
  
• Test strategy for microservices & event-driven systems (Kafka/queues) contract testing and mocking.
  
• Performance testing (JMeter/k6/Gatling) and results analysis; familiarity with caching/CDN impacts.
  
• Test management/ALM (Jira Xray/Zephyr/TestRail) analytics/metrics dashboards.
  
• Clear track record improving release cadence reducing escaped defects and raising automation coverage. Familiarity with Agile/Scrum development methodologies.
  
• Strong analytical and problem-solving skills with a focus on detail and quality.
  
• Ability to handle multiple projects and adapt to a fast-paced environment.
  

• Experience with MarTech domains: CDP web/mobile SDKs or working on a SaaS based product.
  
• Knowledge of API integrations and data analytics tools.
  

Benefits

• Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company.
  
• Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued.
  
• Competitive Benefits: Enjoy a comprehensive benefits package