Be the voice that connects clients with seamless service
Job Overview
We are looking for a professional and reliable Real Estate Receptionist to serve as the first point of contact for clients. This role involves managing a high volume of calls and emails ensuring smooth communication and supporting the operations team with accuracy and efficiency.
Requirements
Key Responsibilities
Manage inbound calls with professionalism and empathy.
Respond promptly and accurately to client emails.
Perform CRM data entry and maintain updated client information.
Follow detailed SOPs and workflows to ensure service consistency.
Handle end-of-day administrative tasks including scheduling and email clean-up.
Collaborate with managers and team members to support ongoing processes.
Qualifications
Minimum 2 years experience in reception customer service or call center roles.
Excellent verbal and written English communication skills.
Strong attention to detail and process-oriented mindset.
Proficiency in CRM systems and email management.
Ability to adapt to new processes and technologies.
Reliable team-oriented and able to work independently.
Benefits
Why Join Us
- Healthy supportive and conducive work environment (Great Place to Work Certified for three consecutive years!)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Ready to take your sales career to the next level Apply now!
Key Responsibilities Manage inbound calls with professionalism and empathy. Respond promptly and accurately to client emails. Perform CRM data entry and maintain updated client information. Follow detailed SOPs and workflows to ensure service consistency. Handle end-of-day administrative tasks including scheduling and email clean-up. Collaborate with managers and team members to support ongoing processes. Qualifications Minimum 2 years experience in reception, customer service, or call center roles. Excellent verbal and written English communication skills. Strong attention to detail and process-oriented mindset. Proficiency in CRM systems and email management. Ability to adapt to new processes and technologies. Reliable, team-oriented, and able to work independently.