Food and Beverage Attendant
Food and Beverage Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Food & Beverage attendant you will have the perfect opportunity to touch the hearts of our guests by making their dining occasions truly unforgettable.
With a combination of breakfast lunch and dinner service this role has plenty of variety.
Youll work alongside the Food and Beverage Team to ensure seamless guest experiences.
Primary responsibilities
- Greet and welcome guests assist with enquiries and restaurant bookings.
- Assist guests with menu offerings and maximise sales opportunities through knowledge of product and suggestive selling.
- Effectively take orders and ensure accuracy by repeating order(s) to the guests.
- Input orders promptly ensuring the kitchen can fulfill their duties effectively.
- Ensure that dockets are written clearly and correctly for inputting into the POS (point of sale) system.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
- Be knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)
- Maintain hygienic food service techniques at all times.
- Maintain clean and neat presentation of bar and restaurant area(s) following set opening closing and daily procedures.
- Take responsibility for your designated section and station.
- Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
- Involved in the service of a variety of functions and events.
- Setup and reset specific Conference & Function activities as directed.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintain currency of Responsible Service of Alcohol (RSA) certification amendments and updates and adhere to RSA principles. Notify your manager/supervisor if you require assistance
Qualifications :
To be successful in the role you will have:
- Previous experience in food and beverage bar barista or hotel service roles is preferred but not essential
- Excellent Customer Service Skills
- A friendly and professional attitude with a passion for hospitality and delivering great guest experiences
- Comfortable operating coffee machines or working behind a bar (training can be provided)
- A team player who can adapt to a fast paced and dynamic environment
- Strong communication and time management skills
- Physically able to be on your feet for extended periods and lift/carry light trays or equipment
- Flexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at night
- Understanding of basic food safety and hygiene practices
Additional Information :
Benefits:
- Free staff meal provided during shift
- Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
- Annual reward of a free nights accommodation at the hotel (did we say there is breakfast and dinner included)
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Accors refer-a-friend bonus
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
