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Oversees front office operations during their shift ensuring smooth guest service and staff coordination.
Handles guest complaints special requests and emergencies in a professional and timely manner.
Supervises front office staff and supports them in delivering high service standards.
Coordinates with other departments (housekeeping maintenance F&B) to resolve guest or operational issues.
Acts as the hotels representative in the absence of senior management ensuring all procedures and policies are followed.
Qualifications :
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Full-time