drjobs Assistant Manager (Duty Manager) Front Office

Assistant Manager (Duty Manager) Front Office

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1 Vacancy
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Job Location drjobs

Auckland - New Zealand

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Oversees front office operations during their shift ensuring smooth guest service and staff coordination.

  • Handles guest complaints special requests and emergencies in a professional and timely manner.

  • Supervises front office staff and supports them in delivering high service standards.

  • Coordinates with other departments (housekeeping maintenance F&B) to resolve guest or operational issues.

  • Acts as the hotels representative in the absence of senior management ensuring all procedures and policies are followed.


Qualifications :

  • Proficiency in Opera or Opera Cloud PMS
  • Experience hotels
  • Experience in a similar role
  • Approachable accommodating and upbeat.
  • You will be able to multitask and use your outstanding time management abilities to adhere to tight schedules while performing duties in a fast-paced setting.


Additional Information :

  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services   Flexible Rosters
  • Supportive & Inclusive Leadership Collaborative & Respectful Management
  • Free meal at work Anniversary Stay (Every year) Annual Wage Review Weekly Pay Uniform


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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