Assistant Manager (Duty Manager) Front Office
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Oversees front office operations during their shift ensuring smooth guest service and staff coordination.
Handles guest complaints special requests and emergencies in a professional and timely manner.
Supervises front office staff and supports them in delivering high service standards.
Coordinates with other departments (housekeeping maintenance F&B) to resolve guest or operational issues.
Acts as the hotels representative in the absence of senior management ensuring all procedures and policies are followed.
Qualifications :
- Proficiency in Opera or Opera Cloud PMS
- Experience hotels
- Experience in a similar role
- Approachable accommodating and upbeat.
- You will be able to multitask and use your outstanding time management abilities to adhere to tight schedules while performing duties in a fast-paced setting.
Additional Information :
- Staff & Friends/Family rates at Accor hotels worldwide
- Opportunities for further development and worldwide career progression
- Diverse and inclusive work culture
- EAP Services Flexible Rosters
- Supportive & Inclusive Leadership Collaborative & Respectful Management
- Free meal at work Anniversary Stay (Every year) Annual Wage Review Weekly Pay Uniform
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Intelligence
- Business Analysis
- Front Office Management
- Client Services
- Business Analytics
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
