Senior Software Quality Engineer

As a Senior Software Quality Engineer you will play a key role in ensuring the quality reliability and performance of our products by designing implementing and maintaining robust test automation solutions. You will collaborate closely with developers product managers and other QA engineers to create scalable testing strategies mentor junior team members and ensure smooth releases across global teams.

Key Responsibilities

• Automation Development: Build test utilities using Java Playwright and Selenium to support functional and regression testing.
• Framework Maintenance: Maintain and enhance existing automation frameworks and develop automated tests for new features.
• Test Execution & Reporting: Execute test plans collect quality metrics and report on test execution results.
• Collaboration: Partner with development teams to design and implement test strategies for new and existing functionality.
• Troubleshooting Support: Assist engineering teams in identifying diagnosing and resolving application and environment issues.
• Team Leadership: Lead a small team (23 QE engineers) in executing manual test plans and delivering automation requirements.
• AI Testing Expertise: Apply knowledge of AI technologies to both manual and automated testing processes.

Qualifications :

To be successful in this role you have:

• Experience: 6 years in software quality assurance including Java programming with Selenium JUnit and TestNG.
• Automation Skills: Proven ability to automate tests using Java and front-end testing tools such as Playwright or Selenium.
• Tool Proficiency: Hands-on with Eclipse Jenkins Maven Git and related development/testing tools.
• Testing Techniques: Strong understanding of performance unit integration and automated testing practices.
• Technical Tools: Familiarity with IDEs debuggers build tools source control ServiceNow profilers and Unix system administration tools.
• Collaboration Skills: Ability to lead cross-team technical discussions and work effectively across time zones.
• SDLC Knowledge: Solid understanding of software development life cycle principles and best practices.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time