Consulting Director
Consulting Director
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Job Description
Team Summary
Visa Consulting & Analytics (VCA) drives tangible impactful and financial results for Visas clients including card issuers acquirers and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operations and macroeconomics VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan that address unique challenges in areas such as strategic growth profitability risk management and digital strategy. VCA plays a key role to enhance partnership with one of the largest clients for Visas Japan business and focuses on developing implementing and improving clients business by collaborating with them closely.
What a Director Visa Consulting and Analytics does at Visa:
We are currently looking for a Director to lead consulting engagements for our clients in Japan enabling portfolio growth and improved profitability across their payment businesses.
The Director will lead client engagements and act as the main focal point coordinating between the client team junior team members other internal stakeholders and outsourcing partners (as applicable). The Director will be responsible for managing various initiatives between Visa and a client and scoping proposing contracting and delivering projects and managing team members performance and delivery quality. The full range of responsibilities is detailed below:
On a project-by-project basis:
Project management for various initiatives between Visa and clients tracking status action items issues and risks for consulting projects Visa product implementation marketing initiatives etc.
Prepare client project proposals clarifying objectives scope deliverables approach dependencies roles and responsibilities drawing input from the client local client relationship managers and functional teams
Oversee project setup including contracting documentation stakeholder engagement workplans interview guides client data requirements and vendor statements of work (as applicable)
Develop a fact base by undertaking client interviews and analyzing client documentation or processes
Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities
Collaborate with data science team to leverage advanced data analytics capabilities
Collaborate with the hub team broader global team or other functional teams to obtain specific subject matter expertise as needed
Identify solutions and recommendations that address client objectives and result in performance improvement leveraging relevant VCA methodologies frameworks and global best practices
Design and deliver compelling presentations to illustrate findings ideas recommendations within consulting engagements and more broadly
More generally:
Identify and surface opportunities for client projects and submit for inclusion into account plans
Manage and coach team members contributing to their growth and career development while ensuring quality of project deliverables
Create develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
Continuously build knowledge surface new insights and produce thought leadership pieces that contribute to practice development and global best practices
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
What do you need:
- Having already accumulated a variety of experience you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.
- 12 years of relevant working experience
- Fluent Japanese and at least business level English proficiency
- Deep experience and a track record of high performance in consulting corporate strategy or project management
- Deep experience in managing complex cross-functional and cross-regional projects
- Superior analytical and problem-solving skills with demonstrated intellectual and analytical rigor
- Strong team orientation with a collaborative diplomatic and flexible style able to work effectively in a matrixed organization
- Excellent detail orientation ensuring the highest level of quality/rigor in reports and data analysis
- Excellent presentation skills including strong oral and written capabilities
- Self-motivated results-oriented individual with the ability to progress multiple priorities concurrently
- Flexible mindset to revise plans and scopes while managing clients expectations
- Experience in and passion for the power of analytics to inform and drive strategy and tactics and proven ability to generate insights from data
- Strong commercial acumen with experience in developing business cases with proven ROI
- Ability to lead and inspire team members to achieve high levels of performance
What will also help:
- Experience in payments the retail banking industry or technology
- PMP certification or experience in technical project management
- Experience in customer experience design (using human-centered design / design thinking)
- An understanding of statistical analysis modelling scoring schemes etc.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
