Senior Account Manager
Senior Account Manager
Posted on :
14-08-2025
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1 Vacancy
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Job Description
MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.
Requirements
ROLE: Senior Account Manager
DESIGNATION: Sr. Specialist Account Manager
LOCATION: Gurugram
YEARS OF EXPERIENCE: 3 years
Notice Period- 15 to 30 days
Role and Key Responsibilities:
- Ensure client s customers are consistently satisfied with the client s products and services and resolve escalated issues
- Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives Evaluate the client s customer needs and propose potential solutions
- Serve as a single point of contact for the client customer and may coordinate the work of client service teams
- Utilise data to successfully remediate customer concerns/roadblocks that prohibiting satisfaction
- Manage external competitive pressures and effectively handle objections
- Work with multiple stakeholders building effective relationships with decision-makers at all levels
- Responsible for managing sales territory and achieving monthly quotas
- Negotiate skillfully in tough situations
- Identify risk and barriers to success; develop contingency plans when necessary
- Identify opportunities for additional product or service sales
- Ability to provide consultative support
- May potentially attend vendor and/or external events as needed
- May provide mentoring and guidance to more junior staff
- Use data to help influence buying/renewal process
Key Skills and knowledge:
- 1-3 years working in a sales or account management role preferred
- Experience in high volume calling preferred
- Demonstrated ability to communicate in a fast-paced environment while developing positive relationships effectively
- Proven track record of success in sales or account management serving mid to large clients
- Passion for exceptional customer experience and sales
- Demonstrated aptitude to learn and optimise new technology and data
- Advanced problem-solving skills
- Excellent knowledge of Microsoft Office programs
- Advanced verbal and written communication skills
- Experience working with or similar CRM required
- Demonstrated ability to prioritise and multi-task in a time-sensitive environment
- Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences
- Execute a high level of independent judgement and advanced critical thinking
- Professional and polished demeanour
ROLE: Senior Account Manager DESIGNATION: Sr. Specialist, Account Manager LOCATION: Gurugram YEARS OF EXPERIENCE: 3+ years Notice Period- 15 to 30 days Role and Key Responsibilities: Ensure client s customers are consistently satisfied with the client s products and services, and resolve escalated issues Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives Evaluate the client s customer needs and propose potential solutions Serve as a single point of contact for the client customer and may coordinate the work of client service teams Utilise data to successfully remediate customer concerns/roadblocks that prohibiting satisfaction Manage external competitive pressures and effectively handle objections Work with multiple stakeholders, building effective relationships with decision-makers at all levels Responsible for managing sales territory and achieving monthly quotas Negotiate skillfully in tough situations Identify risk and barriers to success; develop contingency plans when necessary Identify opportunities for additional product or service sales Ability to provide consultative support May potentially attend vendor and/or external events, as needed May provide mentoring and guidance to more junior staff Use data to help influence buying/renewal process Key Skills and knowledge: 1-3 years working in a sales or account management role preferred Experience in high volume calling preferred Demonstrated ability to communicate in a fast-paced environment while developing positive relationships effectively Proven track record of success in sales or account management, serving mid to large clients Passion for exceptional customer experience and sales Demonstrated aptitude to learn and optimise new technology and data Advanced problem-solving skills Excellent knowledge of Microsoft Office programs Advanced verbal and written communication skills Experience working with or similar CRM required Demonstrated ability to prioritise and multi-task in a time-sensitive environment Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences Execute a high level of independent judgement and advanced critical thinking Professional and polished demeanour
Employment Type
Full Time
Key Skills
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