Travel Sales Executive promotes and sells travel packages vacation bundles and related services builds client relationships and ensures smooth travel experiences. They handle bookings provide customer service and stay updated on travel trends. This role involves achieving sales targets collaborating with suppliers and resolving client issues.
Key Responsibilities:
Sales and Promotion:
Actively promote and sell travel packages flights accommodations and other travel services to individuals and groups.
Client Relationship Management:
Build and maintain strong relationships with clients understanding their travel needs and preferences.
Travel Planning and Booking:
Assist clients in planning and booking their trips including flights hotels transportation and activities.
Customer Service:
Provide excellent customer service addressing inquiries resolving issues and ensuring client satisfaction throughout the travel process.
Product Knowledge:
Stay informed about travel destinations products and services including pricing promotions and availability.
Sales Targets:
Achieve or exceed sales targets and performance goals.
Supplier Collaboration:
Work with airlines hotels tour operators and other travel suppliers to secure the best deals for clients.
Documentation and Reporting:
Maintain accurate records of sales bookings and client interactions and provide regular reports.
Industry Awareness:
Stay updated on travel industry trends regulations and emerging technologies.
Skills and Qualifications:
Sales Experience: Proven experience in a sales role preferably within the travel industry.
Customer Service Skills: Excellent interpersonal and communication skills with a passion for providing exceptional customer service.
Product Knowledge: Strong knowledge of various travel destinations products and services.
Sales Techniques: Proficiency in sales techniques including lead generation prospecting and closing deals.
Communication Skills: Excellent verbal and written communication skills.
Negotiation Skills: Ability to negotiate effectively with travel suppliers to secure the best deals.
Organization and Time Management: Strong organizational and time management skills to manage multiple clients and bookings.
Travel Booking Systems: Familiarity with travel booking systems and online platforms.
Problem-Solving Skills: Ability to identify and resolve travel-related issues and concerns.