VOICE / VOIP / NOC Engineer
VOICE / VOIP / NOC Engineer
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Job Description
Job Title: VOICE / VOIP / NOC Engineer
Location: Pune (Work from Office)
Number of Openings: 15
Experience Required: 2 to 6 years
Notice Period: Immediate Joiners Only
Salary Budget: Up to 8 LPA
Work Mode: 24/7 Shift Environment
Job Description
We are looking for dynamic and experienced VOICE / VOIP / NOC Engineers to join our team in Pune. The ideal candidates should have a solid background in network operations and voice technologies excellent communication skills and must be open to working in a 24/7 shift environment.
Key Responsibilities
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Monitor and maintain VOIP/Voice network infrastructure and services.
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Troubleshoot network and VOIP-related issues and provide quick resolutions.
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Configure and manage network devices like routers switches firewalls and voice gateways.
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Work closely with telecom vendors and service providers.
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Provide L1/L2 support and escalate complex issues to senior engineers or vendors.
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Maintain detailed documentation of incidents and resolutions.
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Ensure high availability and reliability of voice communication systems.
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Participate in shift rotations including night shifts and weekends.
Key Requirements
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Experience: 2 to 6 years in VOICE/VOIP/NOC roles.
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Strong knowledge of VOIP technologies SIP RTP and network protocols.
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Hands-on experience with NOC operations incident management and root cause analysis.
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Excellent verbal and written communication skills are mandatory.
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Must be willing to work in a 24/7 environment including night shifts and holidays.
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Immediate joiners preferred.
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Employment Type
Full Time
