Lead - SD Management
Lead - SD Management
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities
- Executing data entry/maintenance within the systems
- Navigating freight movement applications and production systems and obtain appropriate information
- Following decision trees to identify relevant data/next steps for processing
- Managing exceptions per prescribed escalation paths
- Ensure to follow the processes according to standard operating procedures (SOPs) and/or customer profiles.
- Ask for clarification any time if unsure on how to execute certain task that is not included in the standard operating procedures (SOP) or process.
- Meet or exceed expectations set for daily transaction productivity and quality measures.
Requirements
- Read & comprehend English.
- Quick learner and ability to work in a fast-paced environment and SLA-driven.
- Excellent communication skills and attention to detail and accuracy.
- Multi-task by navigating through multiple applications with dual monitors.
- Critical-thinking flexibility and problem-solving skills to adapt to ever-changing tasks and customer needs.
Advantage
- Customs Brokerage and Freight Forwarding knowledge.
- Knowledge of Supply Chain Logistics or International Business
- Smart with technology (EDI Web Applications Microsoft Apps)
- Good communicator and prioritization.
- Problem solving skills.
Schedule:
- Night / Rotational Shifts
Qualifications :
Any Graduate
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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