Lead - SD Management

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

Executing data entry/maintenance within the systems
Navigating freight movement applications and production systems and obtain appropriate information
Following decision trees to identify relevant data/next steps for processing
Managing exceptions per prescribed escalation paths
Ensure to follow the processes according to standard operating procedures (SOPs) and/or customer profiles.
Ask for clarification any time if unsure on how to execute certain task that is not included in the standard operating procedures (SOP) or process.
Meet or exceed expectations set for daily transaction productivity and quality measures.

Requirements

Read & comprehend English.
Quick learner and ability to work in a fast-paced environment and SLA-driven.
Excellent communication skills and attention to detail and accuracy.
Multi-task by navigating through multiple applications with dual monitors.
Critical-thinking flexibility and problem-solving skills to adapt to ever-changing tasks and customer needs.

Advantage

Customs Brokerage and Freight Forwarding knowledge.
Knowledge of Supply Chain Logistics or International Business
Smart with technology (EDI Web Applications Microsoft Apps)
Good communicator and prioritization.
Problem solving skills.

Schedule:

Night / Rotational Shifts

Qualifications :

Any Graduate

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

ResponsibilitiesExecuting data entry/maintenance within the systemsNavigating freight movement applications and production systems and obtain appropriate informationFollowing decision trees to identify relevant data/next steps for processingManaging exceptions per prescribed escalation pathsEnsure ...

Key Skills

Administrative Skills
Facilities Management
Biotechnology
Creative Production
Design And Estimation
Architecture

Apply Now

About Company

Sutherland

Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click