Hotel Operations Manager
Hotel Operations Manager
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Job Description
Are you an experienced hotel professional with a passion for delivering exceptional guest experiences We are seeking an enthusiastic and driven Operations Manager to join the leadership team of a busy 4-star property in North Dublin.
This role offers the chance to play a key part in the day-to-day running of a well-established hotel while driving service standards sales performance and team development.
The Role
This is a full-time position averaging 45 hours per week across 5 days including weekends and public holidays.
As Operations Manager you will:
Take responsibility for the smooth running of a medium sized property with a popular Food & Beverage offering
Partner with the Hotel Director on setting annual budgets sales targets and business strategies.
Work with department heads to ensure consistent delivery of high service standards and compliance with company procedures.
Lead and motivate a large team during peak shifts with a hands-on visible management style.
Drive revenue initiatives in collaboration with sales and marketing teams.
Oversee compliance with Health & Safety HACCP and operational standards.
Chair key management meetings including Sales F&B and Department Head meetings.
Ensure guests receive a memorable first-class hospitality experience at every stage of their stay.
About You
To succeed in this role you will need:
2 3 years experience as an Operations Manager within a busy 3* or 4* hotel.
Strong knowledge of all hotel departments especially food & beverage events and sales.
Proven leadership ability with a track record of achieving operational and financial goals.
Experience in training and developing both staff and department managers.
Solid understanding of hotel financials and reporting.
Familiarity with hotel front office systems and HACCP management.
Excellent communication organisational and interpersonal skills.
Fluency in English both written and spoken.
Benefits
Complimentary staff meals on duty
Free parking
Ongoing professional development and training opportunities
Staff recognition and reward initiatives
Pension scheme and health insurance support (reduced rates)
Employee assistance & wellness programme
Manager
Employment Type
Full Time
