Senior Customer Service Officer

Shatin - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our client is a sizeablefirm that focuses in innovation and technology.

Senior Customer Service Officer (2 Years Contract)

Responsibilities:

Provide all-rounded administrative support to co-working centre service
Introduce co-working service centre to new tenants and handle related enquiries
Monitor centre facilities and services assist on centre consumables stock control maintenance services and refurbishment of centre premises
Consolidate data in regarding the operation of the centre services and prepare the various monthly reports as required
Maintain a central master record for centre related policy procedures and documentations and make recommendations to improve the centre operations
Communicate and work closely with vendors and contractors for office reinstatement e.g. FMO cleaning services monitor the outsourced service providers for the regular operations new centre set upand ad hoc projects
Perform any other duties as assigned by supervisor

Requirements

Tertiary educated in any disciplines
Minimum 3 years working experience related to customer services and general administration duties
Proficient in PC applications including Chinese word processing
Proficient in written and spoken Cantonese EnglishMandarin
Strong presentation and communication skills
Self-motivated detailed-minded organized and customer-oriented

Interested candidates please send your full resume (MS Word document) including employment history present and expected salary and contact telephone number to:Delken Group Limited1202 C.C. Wu Building 302-308 Hennessy Road Wanchai HK; email toor contact 2591-1988 or fax to 2591-1222.

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Required Experience:

Senior IC

Our client is a sizeablefirm that focuses in innovation and technology.Senior Customer Service Officer (2 Years Contract)Responsibilities:Provide all-rounded administrative support to co-working centre serviceIntroduce co-working service centre to new tenants and handle related enquiriesMonitor cent...