We are looking for a dynamic and experienced Process Consultant or Business Analyst to join our UK&I Process Automation team. Reporting to the Operational Excellence & BPM Lead you will play a critical part in driving business transformation. You will work with stakeholders to gather and translate requirements design solutions assess automation opportunities and support delivery through to implementation. Applying tools and methodologies such as LSS Robotics Process Automation (RPA) and Generative AI you will help shape and complete projects that enhance customer experience improve efficiency and reduce operational risk.
What youll do:
- Gather and document requirements; create user stories and process flows.
- Liaise between business and technical teams to ensure solution agreement.
- Support delivery lifecycle including UAT and go-live readiness.
- Identify automation opportunities (RPA Generative AI APIs) and build business cases.
- Experience and certification with LSS techniques to improve processes.
- Facilitate process mapping and design future state workflows.
- Document processes using tools like Visio or IBM BlueWorks.
- Engage stakeholders and support change adoption through workshops and collaboration.
Qualifications :
What youll bring:
- 3 years experience as Business Analyst in automation or transformation projects.
- Hands-on with RPA Generative AI and Agile delivery (Scrum/Kanban).
- Experience writing user stories and working with cross-functional teams.
- LSS Green Belt or equivalent process improvement experience.
- Proficient in process modelling tools (e.g. Visio IBM BlueWorks)
- Experience in stakeholder management.
- Excellent written and verbal English skills.
- Knowledge of regulatory frameworks (e.g. FCA ICO) will be an advantage.
Additional Information :
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses learning materials and books.
- Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
- Social benefit package including life insurance food vouchers additional health insurance monthly flex allowance and internet coverage corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
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This is a hybrid remote/in-office role.
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Remote Work :
No
Employment Type :
Full-time