Hotel Porter
Hotel Porter
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pullman & Mercure Melbourne Albert Park are looking for enthusiastic friendly customer service extraordinaires with a strong knowledge of the World of Melbourne to join our Concierge team as a Porter / Concierge.
About the Role!
Reporting to the Chief Concierge your responsibilities as a Porter / Concierge include:
- Being the first point of contact and greeting our guests with a warm welcome every time.
- Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously.
- Share your knowledge and passion for Melbourne.
- Be the face of our hotel showing pride with each interaction.
- Welcome our guests and make them feel special.
- Assist guests with general enquiries and luggage requests.
- Valet parking of cars.
- General Porter duties as required.
Qualifications :
About You!
The ideal candidate will have:
- Great communication and interpersonal skills.
- A passion for customer service and finding solutions.
- A valid Australian driving license.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong attention to detail.
- Reliability and flexibility to work a rotating roster across 7 days.
Additional Information :
Benefits and Perks
- Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you your family and friends.
- Access to Accor Partner Benefits such as Europcar.
- Discounted onsite car park available.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Excellent opportunity to further grow and develop your career with an industry leader
- Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
- Mentoring and career development along-side experienced and dedicated professionals.
Apply today to start a conversation and see where your Accor career can take you!
We are unable to provide sponsorship for this role so Australian working rights are required.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
