As the General Manager youll lead Oaks Darwin with vision and energy driving profitability operational excellence and unforgettable guest experiences. Youll inspire a high-performing team foster strong stakeholder relationships and ensure the hotel thrives as a premier destination.
- Drive strategic plans to maximise profitability and achieve EBITDA targets.
- Oversee daily operations financial performance and property presentation including Food & Beverage.
- Manage budgets cost control and workforce planning for operational efficiency.
- Implement improvements across front office housekeeping and maintenance.
- Lead and develop a customer-focussed team aligned with Oaks Hotels & Resorts values.
- Deliver exceptional guest service addressing feedback promptly and monitoring reviews.
- Build strong relationships with Body Corporate Owners and external stakeholders.
- Ensure compliance with licensing legislation and health and safety standards.
- Maintain high standards of property cleanliness and presentation.
Qualifications :
Were seeking candidates with:
- 5 years of senior hotel/hospitality management experience focussing on operations and profitability.
- Proven skills in budgeting cost control and revenue maximisation.
- Strong leadership to recruit develop and motivate high-performing teams.
- Exceptional communication to engage guests staff and stakeholders.
- Experience in guest relations and delivering high customer service standards.
- Proficiency in hotel management systems (e.g. CMS PMS) and P&L analysis.
- Knowledge of Body Corporate and strata management processes.
- Strong organisational and time management skills for multiple priorities.
- Commitment to workplace health and safety compliance.
- Tertiary qualification in Hospitality or Business Management (preferred not essential).
- Current RSA and relevant certifications (preferred).
- Flexible availability for varied shifts including weekends and holidays.
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Full-time