Night Auditor/ Relief Night Manager

AccorHotel

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What you will be doing

  • Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
  • Ensure the highest level of customer service is offered and maintained at all times to all guests.
  • Provide efficient service for guest registration and departure.
  • Maintain accurate guest accounts and provide accurate helpful information.
  • Maintain strict security procedures to ensure guest confidentiality and safety.
  • Take responsibility of Night Manager duties in their absence. 

About you

  • Previous Night Auditor experience preferable.
  • Strong knowledge of Opera PMS.
  • Exceptional grooming presentation and communication skills.
  • An ability to work night shifts across a 7 day roster.
  • An open unrestricted drivers licence.
  • Responsible Service of Alcohol Certificate Victoria.

Additional Information :

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you

  • Employee benefit card offering discounted rates in Accor worldwide from day one.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

What you will be doingAssist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.Ensure the highest level of customer service is offered and maintained at all times to all guests.Provide efficient service for guest registration and departu...
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Key Skills

  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Guest Relations Experience
  • Math
  • Windows
  • Facilities Management
  • Night Audit
  • Front Desk
  • Guest Services
  • Phone Etiquette
  • Word Processing

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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