Guest Service Agent
Guest Service Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What we offer
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyones contribution is valued. And we will empower you to bring ideas to elevate our services creating personalised experiences for guests and team members.
A career that lets your passion shine
This is an opportunity to be a part of our dynamic Front Office Team and create a supportive guest-focused environment. You will welcome each new and returning guest with attentive care setting the tone for exceptional service.
Daily Responsibilities May Include:
Promote Accors ALL Loyalty Program
Manage guest emails and phone calls in a professional manner
Maintain high guest service standards upholding the luxury experience
Process payments room allocations and guest requests
Efficiently manage guest arrivals and departures
Qualifications :
What Were Looking For:
Previous customer service experience is preferred but not required
Strong administration skills experience using Office 365 and Opera PMS
Excellent verbal and written communication skills
Attention to detail and a passion for hospitality
What Youll Enjoy:
Opportunity to work at a five-star boutique lifestyle hotel
Work-life balance in a supportive and inclusive team culture
Career growth and global mobility through Accors international network
Discounts and perks through the ALL Accor Live Limitless program
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
